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Bilingual Customer Service Representative

hace 2 meses


Monterrey, Nuevo León, México Dream Travel A tiempo completo

We are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Customer Service/Reservations Agent at Dream Travel.

About the Role:

We are looking for a bilingual agent to provide exceptional customer service to our clients. As a Customer Service Agent, you will be responsible for handling customer inquiries, resolving issues, and providing information on vacation packages.

Key Responsibilities:

  • Provide information on vacation packages to customers and transfer interested customers to the sales department.
  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Work closely with the sales department to ensure seamless customer experience.

Requirements:

  • Intermediate conversational English
  • Live in Monterrey
  • Basic knowledge in computers
  • Have a positive attitude and responsibility

What We Offer:

  • A competitive salary of $12,000 to $18,000 pesos per month
  • Weekly payment
  • No call center experience required
  • Benefits by law
  • Excellent work environment

Work Environment:

We are located in Monterrey, Nuevo León, and offer a dynamic and supportive work environment. As a Customer Service Agent, you will have the opportunity to work with a diverse team and contribute to the success of Dream Travel.

Language:

English (required)

Work Location:

In person