Technical Consulting Engineer
hace 4 semanas
Job Summary
Cisco Systems, Inc. is seeking a highly skilled Technical Consulting Engineer to join our Server Virtualization Technical Services Team. As a key member of our team, you will work on complex technical issues at a deep level, collaborating with cross-functional teams to drive improvement and innovation.
About the Role
We are looking for an individual with a strong background in networking industry products and protocols, crisis management skills, and the ability to handle critical customer issues. You will be responsible for:
- Identifying and resolving complex technical issues using a vast array of resources
- Creating Methods Of Procedure (MOP) and action plans for post-sales projects
- Utilizing a technical service lab to recreate and resolve customer issues
- Contributing ideas for process improvement, automation, and mentoring colleagues and customers
- Performing ad hoc analyses and tasks as assigned
Requirements
To be successful in this role, you will need:
- 4+ years of experience or graduate school equivalent in the telecom industry
- Expert-level knowledge of Linux/Solaris/Unix on x86 server platforms
- Comfortable working in Virtual environments such as VMWare, KVM or Hyper-V
- Solid foundation in IP-related protocols including TCP/IP, UDP, VLANs, and general Routing and Switching protocols
What We Offer
Cisco Systems, Inc. offers a dynamic and collaborative work environment, with opportunities for personal growth and development. As a member of our team, you will have the chance to work with a wide variety of individuals and partners, and contribute to the success of our Server Virtualization Technical Services Team.
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