Customer Service Agent

hace 3 semanas


Xico, México Marriott International, Inc A tiempo completo
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Agent to join our team at the Sheraton Mexico City Maria Isabel Hotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, responding to their requests and concerns, and ensuring a memorable experience for all who stay with us.

Key Responsibilities
  • Answer and respond to guest calls, requests, and inquiries in a timely and professional manner.
  • Process guest requests for wake-up calls, message delivery, and other services as needed.
  • Monitor and manage guest room message lights, ensuring accurate and timely communication.
  • Provide assistance with guest inquiries, resolving issues and concerns in a courteous and efficient manner.
  • Work collaboratively with other hotel departments to ensure seamless guest experiences.
  • Comply with all company policies and procedures, maintaining confidentiality and protecting company assets.
Requirements
  • High school diploma or equivalent required.
  • No prior work experience necessary, but a positive attitude and willingness to learn are essential.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities with ease.
  • Fluency in English is required, with additional languages a plus.
About Marriott International

Marriott International is a global hospitality leader, with a portfolio of over 30 brands and more than 7,000 properties worldwide. We are committed to providing exceptional service, creating memorable experiences, and fostering a culture of inclusivity and respect. If you are a team player who is passionate about delivering outstanding guest experiences, we encourage you to apply for this exciting opportunity to join our Sheraton family.



  • Xico, México Customer Service Is A tiempo completo

    **Vacante en Customer Service IS: Agente de Servicio al Cliente Bilingüe (Home Office)****Resumen del Puesto:** Buscamos un agente de servicio al cliente bilingüe para unirse a nuestro equipo en Customer Service IS. Como agente de servicio al cliente bilingüe, serás la conexión vital entre nuestra empresa y nuestros clientes de habla hispana e inglesa,...

  • Customer Service Agent

    hace 3 semanas


    Xico, México Marriott International, Inc A tiempo completo

    **Job Summary**We are seeking a highly skilled and customer-focused Customer Service Agent to join our team at Marriott International, Inc. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, responding to their requests and concerns, and ensuring a seamless and memorable experience.**Key...


  • Xico, México Service Agent A tiempo completo

    **Vacante para la empresa Service Agent en una ubicación cercana a Metro Xola**:**_¿Tienes experiencia en atención al cliente y hablas inglés? _****_Ayuda a nuestros clientes a dar respuesta a sus preguntas, atiende el chat, llamadas y correos electrónicos de nuestra marca. _****_Te pedimos lo siguiente:_****_Hablar un inglés fluido (no necesariamente...


  • Xico, México Kone A tiempo completo

    Customer Care Agent Job DescriptionWe are seeking a skilled and customer-focused Customer Care Agent to join our team at KONE. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and complaints in a timely and professional manner.Key Responsibilities:Manage customer...


  • Xico, México Fedex Express Lac A tiempo completo

    Job Summary:FedEx Express Latin America and Caribbean Division is seeking a highly skilled and customer-focused individual to join our team as a Service Agent. As a key member of our operations team, you will be responsible for providing exceptional customer service, handling administrative tasks, and ensuring the smooth operation of our front-line...


  • Xico, México Groupcos A tiempo completo

    We are seeking a highly skilled Bilingual Customer Service Agent to join our team at Groupcos.About the role:As a Bilingual Customer Service Agent, you will be responsible for providing exceptional customer service to our clients in a professional and courteous manner.Key responsibilities:Answering customer inquiries via phone, email, and chatProviding...


  • Xico, México Lsa Recruit A tiempo completo

    Customer Support RoleWe are seeking a talented Bilingual Customer Service Agent to join our team at Lsa Recruit. This full-time position is based in Azcapotzalco, Mexico.Key Responsibilities- Engage in retention efforts to ensure customer satisfaction and loyalty.- Resolve billing issues efficiently.- Utilize cross-selling techniques to promote additional...


  • Xico, México Intugo A tiempo completo

    Customer Service AgentIntugo is seeking a highly skilled and customer-focused Customer Service Agent to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving technical issues, and ensuring customer satisfaction.Key Responsibilities:Communicate with customers via phone...


  • Xico, México Customer Service Is A tiempo completo

    Oferta laboral en Customer Service ISBuscamos un Agente de Servicio al Cliente Bilingüe para unir nuestro equipo en San Martín Texmelucan, Puebla, en una modalidad híbrida sin experiencia previa requerida.Resumen del PuestoComo Agente de Servicio al Cliente Bilingüe, serás la conexión vital entre nuestra empresa y clientes de habla hispana e inglesa,...


  • Xico, México Cs Enterprises At Connectnet A tiempo completo

    **Vacante para la empresa CS Enterprises at ConnectNet en Coyoacán, Ciudad de México**:**Bilingual Customer Service Agent - No Prior Experience Required**Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional...


  • Xico, México Cs Enterprises At Connectnet A tiempo completo

    **Vacante para la empresa CS Enterprises at ConnectNet en San Martín Texmelucan, Puebla**:**Bilingual Customer Service Agent - No Prior Experience Required**Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional...


  • Xico, México Daimler Truck North America A tiempo completo

    About UsWe are Daimler Financial Services, a leading provider of financial solutions for the Daimler Trucks group in Mexico. With over 25 years of experience, we have established a reputation for excellence in service, innovation, and customer-centric approach.Our MissionWe are committed to delivering exceptional financial services that add value to our...


  • Xico, México Tres R A tiempo completo

    Customer Service Agent Opportunity at Tres RWe are seeking a highly skilled and bilingual customer service agent to join our team at Tres R. As a customer service agent, you will be responsible for providing exceptional support to our clients, resolving inquiries and complaints, and sharing valuable information about account statements and payment dates.What...


  • Xico, México Fedex Express Lac A tiempo completo

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at FedEx Express Lac. As a key member of our operations team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide customer...


  • Xico, México Tecno It A tiempo completo

    **Customer Service Representative**We are seeking a highly skilled Customer Service Representative to join our team at Tecno It. As a Voice Agent, you will be responsible for providing exceptional customer service to our clients, handling inquiries, and resolving issues in a timely and professional manner.**Requirements**:Baccalaureate degree...

  • Retail Service Agent

    hace 3 semanas


    Xico, México Fedex Lac A tiempo completo

    Job SummaryAs a Retail Service Agent at FedEx Lac, you will be responsible for providing exceptional customer service and administrative support to our customers. This role involves a variety of tasks, including data entry, package handling, and customer communication.Key ResponsibilitiesProvide customer service and support to customers via phone, email, and...


  • Xico, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and customer-focused Phone Support Agent to join our team at Marriott International, Inc. As a key member of our Rooms & Guest Services Operations team, you will be responsible for providing exceptional service to our guests, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesProvide...


  • Xico, México Epsilon Staffing A tiempo completo

    **Role:** We are seeking a highly skilled Customer Service Representative to join our team at Epsilon Staffing. As a Voice Agent, you will be responsible for delivering exceptional customer experiences that solve complex issues in a single call.**Location:** Our client is based in Mexico City, Mexico, and we are looking for candidates who are willing to work...


  • Xico, México Cs Enterprises At Connectnet A tiempo completo

    Vacante para la empresa CS Enterprises at ConnectNet en Iztapalapa, Ciudad de MéxicoBilingual Customer Service Agent (On Site) No Prior Experience RequiredJob Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional...


  • Xico, México American Telemarketing Solutions A tiempo completo

    Job OverviewWe are seeking a diligent and results-driven Collections/ Customer Support Agent to join our team.The Agent plays a crucial role in maintaining positive relationships with clients while effectively recovering outstanding balances.ResponsibilitiesContacting Debtors:Initiate contact with debtors through phone calls.Conversational English and...