Product Support Specialist
hace 1 día
**Job Summary**
Nemak is seeking a highly skilled and detail-oriented Product Support Specialist to join our team. As a Product Support Specialist, you will be responsible for providing exceptional customer service and support to our clients, ensuring timely and efficient delivery of products and services.
**Key Responsibilities**
- Comply with customer shipments and requirements on time
- Prepare and manage weekly production plans to meet customer demands
- Coordinate with operations to close performance gaps and ensure smooth production
- Administer pre-machining suppliers and manage production plans, casting shipments, and customer shipments
- Handle Material Requirements Planning (MRP) and verify releases to all suppliers
- Verify customer demand and send releases to suppliers weekly
- Coordinate shipment of supplies and handle engineering changes
- Knowledge of ERP Systems (SAP), Lean Manufacturing, Assembly lines, and customer service
**Requirements**
- Bachelor's degree in a relevant field (IIS, IQA, IMA, IMTC, IME)
- Proactive, teamwork, customer service, analytical, and responsible
- Advanced English language skills
- Knowledge of Microsoft Office, Power Apps, TPS, SAP, and APICS (desirable)
**About Nemak**
Nemak is a company that values Diversity, Equity, and Inclusion (D&I) and fosters a culture that is safe, respectful, fair, and inclusive for all employees and job applicants. We strive for belonging and commitment to D&I, which enables us to innovate and work effectively as a team.
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