Medical Front Desk Coordinator

hace 2 semanas


Xico, México Paysgroup A tiempo completo

**Medical Front Desk Coordinator**

About the Role:
USA Call Center Experience is a valuable asset.

**Key Responsibilities include**:

Answer telephone calls and respond to inquiries, directing callers to the appropriate personnel or initiating a triage message for response by medical staff.
- Accurately record messages when necessary
- Process patient registration in medical records
- Schedule and update patient appointments.
- Ensure the confidentiality of patient information.
- Demonstrate exceptional customer service skills in the performance of work assignments and duties
- Accurately document patient information in the system
- Verify patient insurance information and update billing staff of any changes
- Assist with medical records requests
- Perform other related duties as assigned by supervisor or management.

Paysgroup is seeking a highly organized and detail-oriented individual who is proficient with computers, has strong organizational skills, and exceptional phone skills with native English speakers. This role will require technical skills that we will train on.

**What We Offer**:

Comprehensive Training
- Competitive Salary
- Company Paid Holidays

**Requirements**:

Admin or assistant experience
- Knowledge of office management systems and procedures
- Excellent time management skills and ability to multi-task and prioritize work
- Excellent written and verbal communication skills
- Strong organizational and planning skills
- Proficient in MS Office
- At least 1 year of experience in a field working with English Speaking customers
- Fluency in Spanish and English.

**Education**:

High school diploma or equivalent.

**Work Location**: In person

**Pay:** $15,000.00 - $17,000.00 per month

**Language:** English (required)


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