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Guest Service Expert

hace 2 meses

Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo
About the Role

We are seeking a skilled Guest Service Expert to join our team at Courtyard Mazatlan Beach Resort. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction is memorable and unique.

Key Responsibilities
  • Provide exceptional guest service, ensuring that every interaction is warm, welcoming, and personalized.
  • Manage the guest experience, from setting tables to communicating with the kitchen and interacting with guests.
  • Ensure that all work areas and supplies are clean and well-maintained, creating a safe and welcoming environment for guests.
  • Collaborate with the kitchen team to ensure seamless service and high-quality food presentation.
  • Stay up-to-date with menu offerings and make recommendations to guests based on their preferences.
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work well under pressure. You will also need to be physically able to stand for long periods, move around the restaurant, and lift up to 25 pounds without assistance.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional guest experiences and have a strong work ethic, we encourage you to apply for this exciting opportunity.