Senior IT Local Operations Support Specialist

hace 4 semanas


Guadalajara, Jalisco, México Continental A tiempo completo
Job Overview

We are seeking a highly skilled Senior IT Local Operations Support Engineer for a contract opportunity in Continental Automotive Guadalajara.

Key Responsibilities
  • Provide second and third-level end-user support for IT operations and services remotely and onsite.
  • Qualify monitoring and backup of local databases.
  • Problem-solve 2nd level support tickets for software and troubleshooting.
  • Problem-solve 2nd level support tickets for servers and storage infrastructure.
  • Validate, authorize, and purchase local software licenses.
  • Administer servers and storage.
  • Monitor, test, and maintain the data center.
  • Support Virtual Machines (Windows and Linux).
  • Manage cloud services at the first level.
  • Oversee finance control and support contracts for software development and data center infrastructure.
  • Monitor software licenses and ensure policy compliance.
  • Manage internal projects for software development.
  • Identify and implement potential improvements to internal processes.
  • Automate internal processes.
Requirements
  • Bachelor's degree in Computer Science or related field.
  • Intermediate proficiency in English.
  • Excellent communication and collaboration skills.
  • Strong problem-solving and analytical skills.
  • Innovative and enterprising attitude.
  • Flexible and agile mindset.
  • Effective written and verbal communication skills.
  • Negotiation skills.
  • Analytical mindset.
  • Positive and proactive attitude.
  • Responsibility and commitment.
Competencies
  • Cloud Services (AWS).
  • Robot Process Automation (Uipath and Power Automate).
  • Data Analysis (Power BI).
  • VMware Server Virtualization.
  • NetApp Storage.
  • MIS Infrastructure.
  • .NET Platform (C# programming language and CSS).
  • SQL and MySQL.
  • Microsoft 365.
  • Windows, Linux, Mac Operating Systems.
About Us

Continental is a leading automotive supplier with over 193,000 employees worldwide. We deliver smart, connected mobility solutions through our global presence in 58 countries.

Our Mexico operations produce and develop automotive components, tires, and rubber products exported globally. With 21 locations across 12 states, we're a key player in Mexico's mobility industry.

Benefits

This role offers a competitive salary range of $80,000 - $110,000 per year, depending on experience, plus additional benefits.



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