IT Operations Support Engineer

hace 3 semanas


Guadalajara, Jalisco, México Continental A tiempo completo

**Job Overview**

We are seeking a highly skilled IT Operations Support Engineer to join our team at Continental Automotive Guadalajara. This is an on-site opportunity where you will be responsible for providing second and third-level support for IT operations and services remotely and onsite.

The ideal candidate will have a strong background in IT Services, excellent communication and collaboration skills, and the ability to problem-solve and think critically. If you are a motivated and flexible individual with experience in customer service and a passion for technology, we encourage you to apply.

About Continental

Continental is a leading automotive supplier with over 193,000 employees worldwide. We produce and develop automotive components, tires, and rubber products that are exported to different countries. In Mexico, we have 21 locations across 12 states, making us a key player in the mobility industry.

Key Responsibilities**

  • Provide second and third-level support for IT operations and services remotely and onsite.
  • Qualify monitoring and backup of local databases.
  • Problem solve 2nd level support tickets for software and troubleshooting.
  • Problem solve 2nd level support tickets for servers and storage infrastructure.
  • Validate, authorize, and purchase local software licenses.
  • Administer servers and storage.
  • Maintain data center systems, including testing and maintenance.
  • Support virtual machines (Windows and Linux).
  • Manage cloud services at a first-level.
  • Oversee finance control and support contracts management for software development and data center infrastructure.
  • Monitor and ensure license software policies are adhered to.
  • Lead internal projects for software development.
  • Identify and implement process improvements.
  • Automate internal processes.

Requirements**

  • Bachelor's degree in Computer Science, Information Systems, or Engineering.
  • Experience in customer service and IT services management.
  • Intermediate English language proficiency.
  • Excellent communication and collaboration skills.
  • Strong problem-solving and analytical skills.
  • Enterprising and flexible mindset.
  • Negotiation skills.
  • Analytical mind-set.
  • Positive and proactive attitude.
  • Responsible and committed.

Estimated Salary: $80,000 - $100,000 per year**

This estimate is based on national averages for similar positions in the region and may vary depending on individual qualifications and experience. At Continental, we offer competitive compensation packages and benefits to support your career growth and well-being.



  • Guadalajara, Jalisco, México Koch Global Services A tiempo completo

    About Koch Global ServicesKoch Global Services is a leading provider of IT support services, dedicated to delivering exceptional customer experiences across multiple business groups.Job Summary:We are seeking an experienced IT Support Operations Lead to join our team. As a key member of our second-level IT support organization, you will lead a...


  • Guadalajara, Jalisco, México Continental A tiempo completo

    Job OverviewWe are seeking a highly skilled Senior IT Local Operations Support Engineer for a contract opportunity in Continental Automotive Guadalajara.Key ResponsibilitiesProvide second and third-level end-user support for IT operations and services remotely and onsite.Qualify monitoring and backup of local databases.Problem-solve 2nd level support tickets...

  • IT Operations Manager

    hace 3 semanas


    Guadalajara, Jalisco, México Koch Global Services A tiempo completo

    About Koch Global ServicesWe are a leading provider of second-level IT support services, with a global reach and a team of experienced professionals.Job SummaryWe are seeking an IT Operations Manager to lead our cross-functional team in identifying and developing their unique comparative advantages. As a Technical Support Supervisor, you will be responsible...

  • IT Support Specialist

    hace 4 semanas


    Guadalajara, Jalisco, México Flex A tiempo completo

    Flex, a diversified manufacturing partner of choice, helps market-leading brands design, build and deliver innovative products that improve the world.We value diversity and inclusion, cultivating a workplace culture of belonging that views uniqueness as a competitive edge.Job SummaryTo support our teams who build great products and contribute to our growth,...


  • Guadalajara, Jalisco, México Radian Generation A tiempo completo

    About Radian GenerationRadian Generation is a leading provider of comprehensive technology-forward services for renewable facilities worldwide.We serve developers, owners, and operators with expert insights into asset lifecycle management, enabling informed decisions.Our commitment to diversity in the renewable energy industry means qualified applicants...

  • IT Operations Manager

    hace 3 semanas


    Guadalajara, Jalisco, México Koch Global Services A tiempo completo

    Koch Global Services is a leading organization with a strong presence across the globe, providing top-notch services to its clients.Salary: $85,000 - $110,000 per annumAbout This RoleWe are seeking an experienced IT Operations Manager to lead our team of Technical Support Specialists. As a key member of our organization, you will be responsible for...


  • Guadalajara, Jalisco, México NTT DATA Services A tiempo completo

    We are seeking a skilled Technical Support Specialist to join our team in Guadalajara, Mexico.About NTT DATA Services:NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.We are part of the NTT...


  • Guadalajara, Jalisco, México Ninjaone, Llc A tiempo completo

    About the Role: NinjaOne is seeking a highly skilled IT automation engineer to join our Product Management team. As a key member of our team, you will be responsible for designing and implementing out-of-the-box scripting solutions for our IT Operations suite of software.Key Responsibilities:Bulk Scripting and Content Development: Create content for our IT...

  • IT Support Specialist

    hace 2 días


    Guadalajara, Jalisco, México Synopsys A tiempo completo

    Join Synopsys, a leading technology company, as a skilled IT Support Associate.About the RoleWe are seeking a talented and energetic professional to support our infrastructure and R&D teams. As an IT Support Associate, you will provide exceptional technical assistance to local and remote employees, ensuring seamless operations and minimizing downtime.Key...


  • Guadalajara, Jalisco, México Cognizant A tiempo completo

    Improve Your Career in a Fast-Growing CompanyWe are hiring a talented individual to support one of our clients as an IT Engineer. At Cognizant, we value diverse perspectives and offer career growth opportunities.This role involves adhering to defined processes and procedures, including event detection, categorization, and closure. You will also handle...


  • Guadalajara, Jalisco, México Hrpv Human Resources Puerto Vallarta A tiempo completo

    We are seeking a skilled IT Support Junior to join our team at Hrpv Human Resources Puerto Vallarta in Guadalajara, Jalisco. As an IT Support Junior, you will play a vital role in providing technical assistance to users, troubleshooting hardware and software issues, and ensuring smooth network operations.This is a full-time position with a competitive salary...

  • IT Support Specialist

    hace 3 semanas


    Guadalajara, Jalisco, México Cognizant A tiempo completo

    We are seeking an exceptional individual to join our team as a Technical Service Desk Analyst at Cognizant. This is an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide.Our company promotes an inclusive culture, where we value diverse perspectives and provide career growth and development opportunities.We...

  • IT Support Specialist

    hace 3 semanas


    Guadalajara, Jalisco, México 300 FLEXTRONICS MANUFACTURING MEX, SA DE CV. A tiempo completo

    Job Overview:">We are seeking an exceptional Synonym Title to join our team at 300 FLEXTRONICS MANUFACTURING MEX, SA DE CV. As a key member of our operations team, you will be responsible for providing technical support and guidance to our customers.About the Role:The ideal candidate will have a strong background in IT systems analysis and support, with...


  • Guadalajara, Jalisco, México Jabil Careers A tiempo completo

    Job OverviewJabil Careers is seeking a skilled Senior Functional Support Specialist to join our IT operations team. As a key contributor, you will play a critical role in delivering exceptional support to end-users across various business units.The ideal candidate will have a strong background in SAP and other software applications, with experience in...


  • Guadalajara, Jalisco, México Deproc Consultoria En Procesos Y Coaching A tiempo completo

    Job DescriptionWe are seeking a highly skilled IT Infrastructure Engineer to join our team at Deproc Consultoria En Procesos Y Coaching. As an IT Infrastructure Engineer, you will play a critical role in designing, implementing, and maintaining our organization's IT infrastructure.Responsibilities:Design and implement IT infrastructure solutions to meet the...

  • IT Operations Manager

    hace 4 semanas


    Guadalajara, Jalisco, México Ust A tiempo completo

    Role OverviewWe are seeking a skilled IT Operations Manager to join our fast-paced team. In this role, you will be responsible for overseeing the entire lifecycle of IT purchases, from requisitioning to procurement and contract management.Key Responsibilities:Preparation and tracking of all IT purchase requisitions through to purchase order completionReview...

  • IT Support Team Lead

    hace 3 semanas


    Guadalajara, Jalisco, México Koch Global Services A tiempo completo

    Company Overview Koch Global Services is a leading provider of innovative solutions to the global marketplace. As a Technical Support Supervisor in our second-level IT support organization, you will lead a cross-functional team identifying and developing your team's unique comparative advantages that will allow them to create value in their current role...

  • IT Systems Architect

    hace 3 semanas


    Guadalajara, Jalisco, México Azka IT Consulting A tiempo completo

    Azka IT Consulting is a Mexican company that connects top IT talent with leading Latin American and US companies.We are seeking a skilled Site Reliability Engineer to join our team.Key ResponsibilitiesSystem Design and Architecture: Collaborate with development teams to understand software application design and architecture.Project Support: Participate in...


  • Guadalajara, Jalisco, México Epam A tiempo completo

    We are seeking a skilled System Operations Support Specialist to join our team at EPAM.About the RoleThis is a unique opportunity to work with a dynamic and supportive team on diverse, high-impact projects for some of the world's biggest brands. As a System Operations Support Specialist, you will have the chance to contribute to a thriving IT environment and...


  • Guadalajara, Jalisco, México Amazon A tiempo completo

    Operations is at the heart of Amazon's business. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face.About The RoleAs a Network Support Specialist, you will use your knowledge...