Technical Support Specialist for Financial Systems

hace 1 semana


Guadalajara, Jalisco, México C3 Ai A tiempo completo

We are seeking a skilled Technical Support Specialist to join our team at C3 AI in Guadalajara, Mexico. This role offers a competitive salary of $90,000 - $120,000 per year.

Responsibilities
  • The ideal candidate will have proficiency in managing NetSuite, Coupa, Office 365, Atlassian products, Power BI, and Azure Active Directory.
  • We require someone who can implement AAD Single Sign On and SAML.
  • The selected candidate will resolve data and technical issues in partnership with cross-functional teams.
  • They will develop, document, and enforce policies for data integrity and change management.
  • The successful candidate will ensure compliance with SOX and security standards for financial systems.
  • They will design and implement reports and dashboards according to business needs.
  • The chosen individual will uphold confidentiality of company data and financial information.
  • Collaboration with Technology and Finance teams to enhance processes in NetSuite is essential.
Qualifications
  • A Bachelor's degree in Computer Science, Information Systems, or a related field is required.
  • At least 3 years of experience administering Coupa and NetSuite solutions for large enterprises, preferably in a SaaS environment.
  • Thorough understanding of the NetSuite stack and modules is necessary.
  • Basic SQL scripting skills for creating records and KPIs are required.
  • Familiarity with software like OpenAir, ADP, Concur, FloQast, Varicent is beneficial.
  • The ability to translate end-user needs into technical solutions is crucial.
  • Strong business analysis skills to capture requirements and propose effective solutions are essential.
About Us

C3 AI provides a competitive compensation package and excellent benefits, making this an attractive opportunity for the right candidate.



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