Regional Director of Operations for Latin America

hace 4 semanas

Xico, México International Dairy Queen, Inc. A tiempo completo

Company Overview

International Dairy Queen Inc. is a leading franchisor with a rich history dating back to 1940. As a subsidiary of Berkshire Hathaway Inc., we are committed to creating extraordinary Fan experiences every day. Our company is built on a strong foundation of hiring and retaining top talent, and we believe that our employees are the catalyst to our success.

Job Summary

We are seeking a highly motivated and experienced Regional Director of Operations to lead our Latin America region. This role will provide visionary leadership and strategic oversight to our Franchise Groups, ensuring the achievement of both short-term and long-term objectives. The successful candidate will develop and execute a regional operations strategy aimed at enhancing sales, profits, operating standards, and systems.

Key Responsibilities

  • Strategic Leadership: Spearhead the development and implementation of innovative operational strategies that drive significant improvements in sales and profitability.
  • Team Development and Empowerment: Lead, mentor, and empower the operations team to transition from task-focused execution to strategic, proactive business consultants.
  • Cross-Functional Collaboration: Act as the operations liaison with all functional leaders, ensuring operational perspectives are integrated into corporate decisions.
  • Franchisee Engagement and Compliance: Oversee and elevate franchisee operations to ensure adherence to food safety, product procedures, menu compliance, and trademark protection.
  • Operational Excellence and Innovation: Monitor and refine operating procedures and systems to ensure peak efficiency and innovation.

Requirements

  • B.A. or B.S. Degree in Business or related field; MBA strongly preferred.
  • Minimum 10 years of progressive leadership experience in Operations, Marketing, or a related field within the QSR, Fast Casual, or Full-Service restaurant industries.
  • Proven track record in a franchisor organization, with exceptional ability to foster strong franchisee relationships.
  • Demonstrated experience in leading diverse and geographically dispersed teams; capable of inspiring and developing future leaders.
  • Strong analytical skills and the ability to think strategically; must have a history of making data-driven decisions and implementing scalable operational strategies.
  • Outstanding communication abilities in both English and Spanish; must be capable of crafting and conveying clear operational and business strategies to a variety of audiences.
  • Advanced skills in Microsoft Word, PowerPoint, and Excel.
  • Ability to travel internationally with no restrictions; expected travel approximately 30%.

Additional Information

All your information will be kept confidential according to EEO guidelines. You must be work authorized in the United States without the need for employer sponsorship.

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