Customer Service Ambassador

hace 7 días


Ciudad de México, Ciudad de México Ria A tiempo completo

We are seeking a skilled Customer Service Ambassador to join our team at Ria, a leading financial services company. In this role, you will provide exceptional customer support and resolve complex transaction issues.

**Key Responsibilities**

• Review and correct data for incorrectly processed transactions

• Collaborate with the accounting department to reconcile and balance refunds for cancelled transactions

• Utilize strong communication skills to provide clear and concise information to customers

• Maintain a high level of attention to detail to ensure accuracy and efficiency

• Work effectively in a team environment to achieve business objectives

• Possess a strong customer orientation and excellent problem-solving skills

**Requirements**

• High school diploma or equivalent required; college degree preferred

• Minimum one year of experience in customer service or a call center position

• Proficiency in MS Office and Internet Explorer

• Additional language skills a plus

• Ability to work flexible schedules



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