Hotel Operations Director

hace 24 horas


Ciudad de México, Ciudad de México Rosewood Hotel Group A tiempo completo
Job Summary

We are seeking a seasoned hospitality professional to lead our team at Las Ventanas al Paraiso, A Rosewood Resort. As Hotel Operations Director, you will be responsible for driving the overall performance and profitability of the resort, while ensuring exceptional guest service and compliance with company standards.

Key Responsibilities
  • Develop and implement annual budgets and business plans to maximize revenue and return on investment.
  • Monitor financial performance and operational plans to support overall objectives.
  • Oversee the delivery of guest services, ensuring quality and care are delivered, including effective complaint resolution.
  • Ensure product and service standards are met in all areas of the resort.
  • Establish and maintain preventative maintenance programs to protect physical assets.
  • Develop and execute marketing plans and revenue management efforts to maximize revenue generation.
  • Maximize food and beverage revenues by optimizing banquet and outlet space management.
  • Work closely with the corporate team to ensure optimum staffing levels and training initiatives.
  • Develop and maintain rapport with key community contacts to ensure a visible presence in the local community.
  • Provide regular and ad-hoc information and status reports to the corporate team on financial and operational performance.
  • Establish and maintain a proactive Talent and Culture function to ensure associate motivation, training, and development.
  • Foster a positive work environment and mentor associates through formal and informal meetings, discussions, and performance feedback.
Requirements

To be successful in this role, you will need:

  • Proven experience in hotel operations and management.
  • Strong leadership and communication skills.
  • Ability to analyze financial data and develop business plans.
  • Excellent problem-solving and decision-making skills.
  • Ability to work effectively in a fast-paced environment.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced hospitality professional looking for a new challenge, please submit your application.



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