Accounts Receivable Specialist
hace 4 días
About the Position:
The Accounts Receivable department at Ria is seeking a highly analytical and detail-oriented individual to join their team in Mexico. As a key member of the team, you will be responsible for providing assistance to our agencies and branches, ensuring timely and accurate collections and financial management.
Key Responsibilities:
- Make collections calls and collect on past due balances in a professional and courteous manner.
- Develop strong relationships with internal and external clients, providing exceptional customer service and support.
- Assist in the daily operations of the Accounts Receivable department, ensuring seamless financial management and cash flow.
- Provide ad hoc information and data analysis as requested, utilizing mathematical and computer skills to drive business decisions.
- Meet established timelines and pre-defined goals for assigned work, demonstrating strong organization and time management skills.
Requirements:
- Previous experience in a contact center environment, handling a high volume of inbound and outbound calls (one year minimum).
- Organization and time management skills, with the ability to prioritize tasks and meet deadlines.
- Mathematical and computer skills, with proficiency in spreadsheets and data analysis.
- Bilingual - English and Spanish.
About Ria:
Ria is a leading money transfer company, committed to helping businesses and individuals prosper through fast and secure cross-border payments. Our mission is to make a positive impact on communities, families, and individuals by providing accessible and affordable financial services.
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