Global Marketing Operations Strategist

hace 1 día


Xico, México Zendesk, Inc. A tiempo completo
Role Overview

The Senior Marketing Operations Specialist plays a pivotal role in enhancing and scaling our lead management engine. As part of Marketing Operations at Zendesk, this individual will act as a strategic partner to Marketing Analytics, Sales Development, and Campaign Operations to accelerate growth strategy through process optimization and cross-functional innovation.

About the Role

This senior-level position requires extensive expertise with marketing technology, particularly Marketo, Salesforce, LeanData, and 6sense. Key responsibilities include:

  • Leading and managing global-scale marketing operations projects to ensure timely execution and alignment with overall marketing strategy and business objectives.
  • Partnering with IT to implement new fields, workflows, and integrations to optimize lead management processes in Salesforce.
  • Providing actionable insights into the performance of lead flows between Marketo, Salesforce, and Leandata, partnering with the Marketo Admin team to drive optimal flow design.

A key requirement for success in this role is established experience driving end-to-end stakeholder engagement on a global scale, leveraging subject-matter expertise independently.

Requirements

To excel in this role, candidates should possess:

  • 3+ years in Marketing Operations.
  • A proven track record of self-starting initiatives that improve processes and results.
  • Ability to grow, learn, and collaborate in a fast-paced, global environment.
  • Proven experience optimizing lead management processes between Marketo, Salesforce, and Leandata.
Location and Benefits

This role is based in Mexico City (CDMX) or Mexico State (Estado de Mexico). We offer competitive pay, benefits, appealing offices, snacks, and more. Our hybrid work model provides flexibility while also fostering connection, collaboration, learning, and celebration in our local office.

We invest in diversity and inclusion so that our team reflects the diversity of the world around us. We're committed to providing an inclusive and equitable experience for all employees. At Zendesk, we strive to create a workplace where everyone feels welcome and empowered to do their best work. The estimated salary range for this role is $60,000-$80,000 annually.



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