High-Tech Support Expert

hace 4 semanas


Xico, México Cisco Systems A tiempo completo

We are seeking a highly skilled and passionate High-Tech Support Expert to join our team at Cisco Systems. As a Technical Consulting Engineer Intern, you will play a key role in delivering exceptional customer experiences and driving business success.

**Job Overview**

This is an exciting opportunity to work with innovative technology and collaborate with industry-leading engineers to enable Cisco's global customers to achieve successful business outcomes. You will be responsible for troubleshooting and resolving complex technical issues, working closely with customers and partners to restore network functionality and confidence in Cisco's products and solutions.

**Key Responsibilities:**

  • Becoming a technical expert in a Cisco product or solution
  • Troubleshooting and resolving customers' hardest problems
  • Focusing on solving new and exciting problems, not just the old ones
  • Contributing to and using the intellectual capital repository, distilling knowledge into digitized content

**What We Offer:**

We value your ideas and perspective, and we encourage you to innovate and push boundaries. Our company culture is built on giving and taking, where we give our best, take accountability, and take bold steps towards equality for all. We believe in diversity of thought and provide numerous wellbeing offerings, including quality medical, dental, and vision insurance, a 401(k) plan, short and long-term disability coverage, basic life insurance, and up to twelve paid holidays per calendar year.

**Requirements:**

  • An upcoming graduate of a technical degree or certification program from a reputable institution
  • Strong analytical and technical problem-solving skills, with demonstrated continuous and self-guided learning in a technology field
  • A passion for networking, IT, computer science, or any technical field, with knowledge of adjacent technologies
  • Ability to multi-task, work in a dynamic team environment, and work independently

**Salary:** $85,000 - $110,000 per annum, depending on location and experience.

Join us in shaping the future of technology and empowering an inclusive future for all.



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