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Global Customer Success Strategist
hace 1 mes
Global Customer Success Strategist
Overview:Landa Digital Printing is seeking a highly skilled and experienced Global Customer Success Strategist to drive business development improvements for Landa's key and strategic accounts.
Key Responsibilities:- Develop and implement strategies to improve overall customer satisfaction and success for assigned accounts.
- Work closely with customers to enhance the utilization of Landa Nanographic Press, eliminate production barriers, and increase press uptime.
- Guide customers in ramping up the new press and developing its use throughout the product lifecycle.
- Serve as Landa's primary point of contact for assigned customers, building trust and providing transparency on account development progress.
- Residence in Mexico, preferably in the San Pedro/Monterrey area.
- Fluent in Spanish and English.
- Ability to travel overnight 50% or more of the time.
- Experience interfacing and communicating with all levels of organization and management.
- Knowledge of E2E printing production environments and project management principles.
- Strong interpersonal, communication, and presentation skills.
$60,000 - $80,000 per year, depending on experience.
