Front Desk Team Member

hace 7 días


Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo
Job Summary

The role of a Front Desk Agent at Marriott International, Inc. requires exceptional communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

Duties and Responsibilities
  • Process guest check-ins by confirming reservations, assigning rooms, and issuing room keys.
  • Process various payments, including room charges, cash, checks, debit, and credit.
  • Manage guest departures, resolve late and disputed charges, and complete designated reports.
  • Respond to guest calls, messages, and requests in a timely and professional manner.
  • Coordinate with Housekeeping to track room readiness and provide guests with parking procedures and property information.
Requirements
  • A high school diploma or equivalent is required for this position.
  • No prior work experience is necessary, but excellent communication skills are essential.
  • The ability to stand, sit, or walk for extended periods and lift up to 10 pounds is required.
Work Environment

This role is based at The Westin Guadalajara in Guadalajara, Mexico, and requires full-time hours.

Compensation

The estimated salary range for this position is $15.50 - $18.00 per hour, commensurate with experience.



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