Service Desk Agent Team Leader

Job Title: Clinical Service Desk AgentJob Summary:We are seeking a highly skilled Clinical Service Desk Agent to join our team at NTT DATA. As a Clinical Service Desk Agent, you will be responsible for providing exceptional customer service to our healthcare clients, resolving technical issues, and ensuring seamless support for our clinical applications.Key...

Job Title: Healthcare Clinical Service Desk AgentJob Summary:NTT DATA Services is seeking a Healthcare Clinical Service Desk Agent to join our team. As a key member of our Provider Clinical Service Desk, you will be responsible for handling inbound customer calls and providing exceptional support to our healthcare customers.Key Responsibilities:Respond to...

About the RoleWe are seeking a highly skilled and experienced Clinical Service Desk Agent to join our team at NTT DATA Services. As a key member of our Provider Clinical Service Desk, you will be responsible for providing exceptional customer service and technical support to our healthcare customers.Key ResponsibilitiesRespond to incoming service desk calls...

Job Summary:Wipro Limited is seeking a highly skilled Service Desk Support Specialist to join our team. As a Service Desk Support Specialist, you will be the first point of contact for B2B users who call Wipro Service Desk to troubleshoot end-user issues in line with Wipro's Service Desk objectives.Key Responsibilities:Provide primary user support and...

Req ID: 276912Job SummaryThis role will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls in a call center environment. We support our customers 24 hours a day, 7 days a week, 365 days a year.Key ResponsibilitiesTrack and document comments, and close or escalate incident tickets and related issues in a...

We are seeking a highly skilled Service Desk Agent to join our team at Cognizant. As a Service Desk Agent, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Adhere to defined processes and SLAs/KPIsEvent detection, categorization, responding, and closureService Request HandlingIT...

**Job Summary:**We are seeking a skilled Clinical Service Desk Agent to join our team. In this role, you will be responsible for handling inbound customer calls, providing technical support, and resolving issues in a timely manner.**Key Responsibilities:**Provide exceptional customer service and technical support via phone, email, or chatRespond to and...

Service Desk Operations Manager Role OverviewThe ideal candidate will have + years of experience leading Service Desk operations, with a strong background in ITIL Foundations and HDI or SDI Manager Certification. We are seeking a skilled professional to develop and implement Service Desk operational best practices, manage team performance, and drive process...

Service Desk RoleMaintaining and analyzing hardware and software to provide technical support and maintenance services to clients. Ensuring timely resolution of queries through various communication channels.Key ResponsibilitiesProvide primary user support and customer service to clients.Respond to queries from calls, portal, emails, and chats from...

Job Description:We are seeking a highly skilled Service Desk Support Specialist to join our team at Wipro Limited. As a key member of our Service Desk team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide primary user support and customer service to clientsLearn fundamental...

Job DescriptionReq ID: 276922NTT DATA Services is seeking a skilled Clinical Service Desk Agent to join our team. As a member of our Provider Clinical Service Desk, you will be responsible for handling inbound customer calls and providing exceptional support to our healthcare customers. Key Responsibilities:Respond to incoming service desk calls from...

Job SummaryWe are seeking a skilled Clinical Service Desk Agent to join our team at NTT DATA Services. As a key member of our Provider Clinical Service Desk, you will be responsible for handling inbound customer calls and providing exceptional support to our healthcare customers.About UsNTT DATA Services is a global business and IT services provider...

We are seeking a skilled Service Desk Agent to join our team at Tata Consultancy Services (TCS) in Guadalajara. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and support to our clients. Your fluency in English and French will enable you to communicate effectively with our clients, and your IT support...

Service Desk AnalystRole OverviewMaintaining, analyzing, and resolving hardware and software issues is a key responsibility of this role. The Service Desk Analyst will provide primary user support and customer service, responding to queries from various channels, including calls, portal, emails, and chats. They will become familiar with each client and their...

**Transform Lives through Technology**At UST, we're on a mission to empower our clients and partners to create transformative experiences and human-centered solutions for a better world.We're seeking a skilled Service Desk Specialist to join our team and help us deliver exceptional support to our clients.As a Service Desk Specialist, you'll be responsible...

IT Service Desk ManagerA forward-thinking IT Service Desk Manager is sought by Tlnt, a Microsoft-centric Managed Services Provider, to propel businesses into the digital age. This role offers a unique opportunity to work with a global clientele and a diverse team distributed across various geographies.Key ResponsibilitiesManage the daily operations of the L1...

Job Title: Clinical Service Desk SpecialistJob Summary:NTT DATA Services seeks a Clinical Service Desk Specialist to join our team. This is a full-time opportunity that requires shift flexibility, including nights, weekends, and holidays. The successful candidate will be responsible for handling inbound customer calls, responding to service desk tickets, and...

About the Role:The Service Desk Operations Manager will be responsible for leading the Service Desk operations, ensuring that all service desk activities are aligned with the company's goals and objectives. This includes developing objectives for day-to-day activities, conducting effective resource planning, and collecting and analyzing service desk...

Service Desk Operations SpecialistThe Service Desk Operations Specialist will be the primary point of contact for B2B users who call Wipro Service Desk to troubleshoot end-user issues. The role requires adherence to Wipro's Service Desk objectives and involves handling service desk tickets using defined tracking software.Responsibilities:Provide primary user...

Job Responsibilities:This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. As a Clinical Support Specialist, you will be responsible for driving resolution of incidents on a 24/7 desk.Key Responsibilities:Track and document the appropriate comments, and close or escalate the incident...