Customer Service Delivery Manager

hace 1 mes


Santiago de Querétaro, Querétaro de Arteaga, México Kellanova A tiempo completo

Job Overview

We are seeking an experienced Customer Service Delivery Manager to join our Supply Chain team in Querétaro, Mexico.

This role offers the opportunity to work closely with various departments, ensuring exceptional customer service and delivering high-quality results. Key responsibilities include:

• Overseeing the entire process of customer purchase orders from generation to delivery.
• Validating inventory, coordinating invoicing, and managing delivery specifications.
• Providing support in addressing any delivery issues and resolving customer complaints effectively.

About the Role

This is a full-time position reporting directly to the manager. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer experiences.

Requirements

We are looking for someone with a Bachelor's degree in International Business, Industrial Engineering, or a related field. Advanced Microsoft Excel and PowerPoint skills are mandatory, while SAP/BPC skills are highly desirable.

What We Offer

Our comprehensive benefits package includes competitive salary, health insurance, retirement plans, and opportunities for professional growth and development. With Kellanova, you'll be part of a dynamic team driven by innovation and a passion for snacking excellence.



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