Strategic Customer Service Director

hace 3 días


Santiago de Querétaro, Querétaro de Arteaga, México Avery Dennison A tiempo completo

**Job Summary:**

Avery Dennison is seeking an experienced Strategic Customer Service Director to drive change and achieve financial and non-financial metrics. This role will oversee customer service operations, ensuring efficient utilization of resources and high levels of communication within the team.

**Key Responsibilities:**

  • Develop clear goals, strategies, and initiatives to drive business results
  • Train and develop staff to improve performance and customer satisfaction
  • Monitor and evaluate team members to ensure they are meeting expectations
  • Maintain high levels of communication within the team and with external stakeholders

**Requirements:**

  • Bachelor's Degree required
  • 6-8 years related experience in customer service or a related field
  • Effective leadership, development, and training skills
  • Excellent written, verbal, and presentation communication skills
  • Strong problem-solving and analytical skills

**Salary:** $120,000 - $150,000 per year, depending on location and experience



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