Strategic Customer Service Director
hace 3 días
**Job Summary:**
Avery Dennison is seeking an experienced Strategic Customer Service Director to drive change and achieve financial and non-financial metrics. This role will oversee customer service operations, ensuring efficient utilization of resources and high levels of communication within the team.
**Key Responsibilities:**
- Develop clear goals, strategies, and initiatives to drive business results
- Train and develop staff to improve performance and customer satisfaction
- Monitor and evaluate team members to ensure they are meeting expectations
- Maintain high levels of communication within the team and with external stakeholders
**Requirements:**
- Bachelor's Degree required
- 6-8 years related experience in customer service or a related field
- Effective leadership, development, and training skills
- Excellent written, verbal, and presentation communication skills
- Strong problem-solving and analytical skills
**Salary:** $120,000 - $150,000 per year, depending on location and experience
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