Customer Service and Logistics Manager

hace 1 mes


Santiago de Querétaro, Querétaro de Arteaga, México Kellanova A tiempo completo
About Kellanova

Kellanova is a leading snacks-led powerhouse, driven by our vision to be the world's best-performing company. Our portfolio of iconic brands includes Pringles, Cheez-It, Pop-Tarts, MorningStar Farms, Special K, Krave, Zucaritas, Tresor, Crunchy Nut, and more.

Role Overview

We are seeking a skilled Customer Service and Logistics Manager to join our team in Queretaro, Mexico. This role will involve driving value creation through customer collaborative strategic programs and ensuring exceptional service delivery.

Key Responsibilities
  • Lead interdisciplinary teams to create joint value while improving service levels and on-shelf availability.
  • Contribute to commercial planning, collaborating with Customer Supply, customer development managers, and demand planning area.
  • Develop and implement Service Level Agreements (SLAs) to ensure timely and accurate deliveries.
  • Maintain high standards of customer service and logistics, including order management, inventory control, and forecasting.
Requirements
  • 3-4 years of experience in customer service and demand planning.
  • Bachelor's degree in logistics, distribution, international business, or related field.
  • Excellent communication and negotiation skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer
  • An estimated salary of $60,000 - $80,000 per year.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • The opportunity to work with a dynamic and passionate team.


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