Helpware Customer Experience Expert

hace 4 semanas


Guadalajara, Jalisco, México Helpware A tiempo completo

We are seeking an experienced Customer Support Representative to join our team in Guadalajara, Mexico. As a Helpware employee, you will be addressing customer inquiries in a personalized, friendly, and informative manner, providing an exceptional customer experience.

Key Responsibilities:
  • Develop a thorough understanding of our clients' products & user profiles to provide accurate information
  • Onboard new users by responding to their questions and concerns
  • Support users with account issues, provide information retrieval, and help them find network dentists
  • Actively seek feedback on product issues, common questions, and potential improvements in the product/marketing/service
  • Assist network dentists in finding payment schedules and suggest upselling to the BNPL product
  • Respond promptly to live inbound requests on various channels and ensure a positive experience for all customers

Our ideal candidate has 6 months of experience in a customer service role, preferably in dental or subscription service support. Fluency in English with professional writing skills is essential, along with full-time availability and computer proficiency.

Estimated Salary Range: $35,000 - $45,000 per year

This position offers an excellent opportunity to grow professionally and develop your skills in a dynamic company like Helpware.


  • Customer Service Expert

    hace 4 semanas


    Guadalajara, Jalisco, México Helpware A tiempo completo

    About HelpwareHelpware is a leading provider of exceptional customer experiences, delivering top-notch support to clients worldwide.We are seeking a highly skilled and passionate Customer Service Expert to join our team!


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    Helpware"> Job Title: Technical Customer Support Expert"> Estimated Salary: $55,000 - $70,000 per year"> Overview: Helpware seeks an experienced and skilled Technical Customer Support Expert to join our team. In this role, you will be responsible for delivering exceptional customer support services, troubleshooting technical issues, and providing solutions...


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    Helpware is a technology-driven company providing Customer Experience & Operational Support for modern companies. Our team of professionals leverages empowered teams, innovative solutions, and technologies to deliver best-in-class services.About the Role:We are seeking an experienced Customer Experience Specialist to join our Helpware team in Guadalajara,...


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    **About Us**: We are a global company that specializes in providing exceptional customer experience and operational support to modern businesses. Our team of experts is dedicated to delivering high-quality services by leveraging innovative solutions and technologies.The Helpware Team is expanding, and we are looking for talented individuals to join our ranks...


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our Helpware team. This is a unique opportunity to work with a global company that specializes in providing top-notch Customer Experience and Operational Support to modern businesses.ResponsibilitiesThe successful candidate will be responsible for responding to customer...


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    About Us">Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines providing Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of delivering best-in-class value-adding services to our partners through empowered teams, innovative solutions, and...


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    About Us Helpware is a technology-driven company that provides customer experience and operational support for modern companies.We have offices in the USA, Ukraine, Mexico, and the Philippines.Salary Estimate: $45,000 - $60,000 per annum (dependent on experience)Job Description:Deliver personalized and memorable experiences for our clients and...


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    About HelpwareWe are a global company with a presence in multiple countries, specializing in Customer Experience and Operational Support for businesses. Our team is dedicated to delivering exceptional services to our partners using cutting-edge solutions and advanced technologies.Job OverviewAs a Client Services Coordinator at Helpware, you will support the...


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    Company OverviewAbout Helpware: We are a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines. Our mission is to provide exceptional customer experience and operational support for modern companies.


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    **About Helpware**:We’re a technology-driven company with a global presence, providing Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of delivering best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.**Position...


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    About HelpwareWe are a pioneering company that prioritizes employee satisfaction and delivers high-quality services to our clients. Our mission is to provide exceptional customer experiences by putting people first.


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    About Our CompanyHelpware is a leading technology-driven company with a global presence, providing exceptional Customer Experience & Operational Support for innovative businesses. Our team of experts is dedicated to delivering best-in-class value-added services by leveraging our empowered teams, cutting-edge solutions, and advanced technologies.Our...


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    About HelpwareHelpware is a technology-driven company that provides top-notch customer experience and operational support to modern businesses. Our team of experts delivers exceptional services to our partners, leveraging our skilled teams, cutting-edge solutions, and advanced technologies.Job OverviewThe Customer Service Associate will be responsible for...


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    About HelpwareWe're a company that prioritizes people over profits. Our mission is to revolutionize the outsourcing industry by putting employee satisfaction at the forefront of our operations.What We DoAs a leading player in management consulting, our client delivers top-notch solutions to their clients worldwide. We're proud to be part of their team,...


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    About UsAt Helpware, we believe that putting people first is the key to delivering exceptional results. Our company culture revolves around prioritizing employee satisfaction, which in turn enables us to provide high-quality service to our clients.Job SummaryWe are seeking a highly skilled Customer Experience Specialist to join our team. In this role, you...


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    About the RoleHelpware is a technology-driven company with a global presence, providing Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of delivering best-in-class value-adding services to our partners.We are seeking a highly skilled Customer Care Agent to join our team. If you're passionate...


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    About HelpwareAt Helpware, we're committed to putting people first. Our mission is simple: provide high-quality service to our clients while ensuring employee satisfaction.We believe that by prioritizing our employees' well-being, we can deliver exceptional results. That's why we created a better kind of outsourcing – one centered around people.The...


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    About HelpwareWe are a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines. Our purpose is to provide best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.Our Guadalajara, Mexico Team is growing, and we're looking for experienced Customer Support...


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    About HelpwareHelpware is a leading technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines. We provide exceptional Customer Experience & Operational Support for modern companies by leveraging our empowered teams, innovative solutions, and technologies.We are growing our Guadalajara, Mexico team and seeking experienced...

  • Payment Processing Expert

    hace 4 semanas


    Guadalajara, Jalisco, México Helpware A tiempo completo

    About This RoleHelpware is a technology-driven company with offices worldwide, providing Customer Experience & Operational Support for modern companies. Our team of professionals aims to deliver best-in-class value-adding services to partners by leveraging empowered teams, innovative solutions, and technologies.