Customer Experience Ambassador
hace 3 días
About Us Helpware is a technology-driven company that provides customer experience and operational support for modern companies.
We have offices in the USA, Ukraine, Mexico, and the Philippines.
Salary Estimate: $45,000 - $60,000 per annum (dependent on experience)
Job Description:
- Deliver personalized and memorable experiences for our clients and customers
- Respond to customer concerns via ticketing-based software
- Manage time effectively and prioritize tasks
- Solve problems and troubleshoot issues to determine proper resolution
Requirements:
- At least 1+ years of BPO experience preferably in customer service
- Excellent verbal and written communication skills
- Able to maintain confidentiality around company proprietary information
- Strong organizational skills and ability to multitask
What We Offer:
- A dynamic work environment with opportunities for growth and development
- A competitive salary and benefits package
- The chance to work with a talented team and make a real impact
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