Customer Experience Ambassador

hace 3 días


Guadalajara, Jalisco, México Helpware A tiempo completo

About Us Helpware is a technology-driven company that provides customer experience and operational support for modern companies.
We have offices in the USA, Ukraine, Mexico, and the Philippines.

Salary Estimate: $45,000 - $60,000 per annum (dependent on experience)

Job Description:

  • Deliver personalized and memorable experiences for our clients and customers
  • Respond to customer concerns via ticketing-based software
  • Manage time effectively and prioritize tasks
  • Solve problems and troubleshoot issues to determine proper resolution

Requirements:

  • At least 1+ years of BPO experience preferably in customer service
  • Excellent verbal and written communication skills
  • Able to maintain confidentiality around company proprietary information
  • Strong organizational skills and ability to multitask

What We Offer:

  • A dynamic work environment with opportunities for growth and development
  • A competitive salary and benefits package
  • The chance to work with a talented team and make a real impact


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