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Customer Success Manager Hybrid Role

hace 2 meses

Veracruz, Veracruz-Llave, México Reclutamiento It A tiempo completo

About the Role:

We are seeking a highly skilled and experienced Customer Success Manager to join our team at Reclutamiento It. As a key member of our organization, you will be responsible for ensuring the smooth execution of our supply chain operations, providing exceptional customer service, and driving business growth.

Key Responsibilities:

  • Manage and coordinate the processing of customer orders, ensuring timely and accurate delivery.
  • Monitor and analyze order entry data to identify trends and areas for improvement.
  • Coordinate with internal stakeholders to resolve customer inquiries and issues.
  • Develop and maintain strong relationships with customers to drive loyalty and retention.
  • Collaborate with cross-functional teams to implement process improvements and optimize supply chain operations.
  • Ensure compliance with company policies and procedures, as well as regulatory requirements.

Requirements:

  • Bachelor's degree in Industrial Engineering, Administration, or International Trade.
  • At least 2 years of experience in the Automotive Industry, with a focus on supply chain management.
  • Strong knowledge of supply chain principles and practices.
  • Excellent communication and negotiation skills.
  • Fluent English language proficiency.
  • Proficiency in Excel and other relevant software applications.

About Us:

Reclutamiento It is a leading provider of recruitment services, dedicated to connecting top talent with innovative companies. We are committed to delivering exceptional results and building long-term relationships with our clients and candidates.