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Technical Support Specialist

hace 2 meses


Monterrey, Nuevo León, México Azka IT A tiempo completo

Azka IT is a leading IT services company that connects top talent with innovative businesses in Latin America and the United States.

We are seeking a skilled Technical Support Specialist to join our team.

Key Responsibilities:
  1. Deployment and Maintenance: Assist in the deployment of patches, hotfixes, and updates to.NET applications and infrastructure components, ensuring seamless integration and minimal downtime.
  2. Troubleshooting and Debugging: Investigate and diagnose technical/functional issues (L2, L3) related to legacy applications, frameworks, and infrastructure components, using advanced debugging techniques and analytical skills.
  3. Performance Monitoring: Monitor system health, performance metrics, and error logs using monitoring tools, identifying areas for improvement and implementing corrective actions.
  4. Technical Expertise: Leverage expertise in Angular,.NET, React, PHP, and SQL Server to resolve complex technical issues and improve system efficiency.
What We Offer:
  1. Comprehensive Benefits: Enjoy a range of benefits, including IMSS, Infonavit, and PTU, as well as 100% of payroll and a 30-day Christmas bonus.
  2. Professional Growth: Take advantage of free courses and certifications to enhance your skills and advance your career.
  3. Work-Life Balance: Enjoy a hybrid work scheme, working Monday through Friday, with the option to work from CDMX, Querétaro, Guadalajara, or Monterrey.
  4. Contract Security: Benefit from a 3-month trial contract, followed by an indeterminate contract, providing stability and security.