Customer Service and Operations Coordinator
hace 1 semana
We are seeking a highly skilled Customer Service and Operations Coordinator to join our team at FedEx. This role is ideal for individuals who enjoy working in a fast-paced environment and have excellent communication skills.
Key Responsibilities:
- Provide exceptional customer service to internal and external clients via phone, email, and in-person interactions.
- Coordinate with team members to ensure seamless operations and efficient use of resources.
- Maintain accurate records and files as assigned, including airway bills and customs documentation.
- Ensure proper labeling, legality of content, and compliance with regulations for all packages.
- Perform administrative tasks, such as data entry, typing reports, and maintaining office supplies.
- Collaborate with supervisors and managers to implement process improvements and support business growth.
Requirements:
- High School degree or equivalent.
- Proficiency in English (450 TOEIC points).
- Previous experience in customer service or a related field.
- Excellent communication, organizational, and human relations skills.
- Able to work variable shifts and lift up to 70 lbs.
- Basic computer literacy and ability to learn new software quickly.
About the Role:
This position offers a competitive salary range of $40,000 - $60,000 per year, depending on experience, as well as opportunities for professional growth and development within a dynamic and innovative company.
FedEx is committed to providing a safe and inclusive work environment that values diversity and promotes employee satisfaction. We offer a range of benefits, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
If you are a motivated and detail-oriented individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity to join our team as a Customer Service and Operations Coordinator.
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