Customer Service Representative

hace 1 día


Toluca, México FedEx A tiempo completo

Job Description:

FedEx is seeking a skilled Service Agent to join our team. As a Service Agent, you will be responsible for providing exceptional customer service, answering questions, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Assist customers with package inquiries, tracing, and delivery information.
  • Provide over-the-counter and phone-based customer service, answering questions regarding FedEx products and services.
  • Prepare various operations reports, including data entry and record-keeping.
  • Handle customer packages, ensuring proper labeling, insurance values, and compliance with customs documentation.
  • Provide administrative support to the Station Ops Manager, including filing, record-keeping, and data entry.
  • Maintain a clean and organized workspace, adhering to FedEx standards.
  • Recognize new customers and opportunities, opening new accounts, and submitting sales leads.

Requirements:

  • High School degree or equivalent.
  • Fluency in English and basic computer skills.
  • Previous clerical or customer service experience in a service environment.
  • Excellent communication, organizational, and human relations skills.
  • Ability to lift up to 70 pounds and maneuver packages with assistance.

About FedEx:

FedEx is a world-class company, honored and proud to be consistently recognized as a great place to work, a technology innovator, and one of the world's most admired and respected companies.



  • Toluca, México FedEx A tiempo completo

    Job Summary:As a Customer Service Representative at FedEx, you will be responsible for providing exceptional customer service to our clients. This role involves performing a variety of tasks, including answering customer inquiries, resolving issues, and providing over-the-counter service. You will also be responsible for maintaining accurate records and...


  • Toluca, México International Paper A tiempo completo

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Relations Representative II-Mexico to join our team at International Paper. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining accurate records in our SAP system.Key...


  • Toluca, México Michael Page A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Service Logistics professional to join our team at Michael Page. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their satisfaction and loyalty.Key ResponsibilitiesRespond promptly to customer inquiries via phone, email, and...


  • Toluca, México Sealed Air Corporation A tiempo completo

    At Sealed Air Corporation, we seek a skilled Customer Service Partner to attend to internal and external customers on the West Coast of the United States. This role involves receiving, verifying, and entering orders into the system until delivery to the customer.Main ResponsibilitiesReceive, verify, and enter orders into the system.Order tracking for...


  • Toluca, México Sealed Air Corporation A tiempo completo

    Job SummaryThe Customer Service Partner is a key member of our team, responsible for delivering exceptional customer experiences to our internal and external customers on the West Coast of the United States. This role involves receiving, verifying, and entering orders into our system, as well as tracking orders and resolving customer complaints in a timely...


  • Toluca, México Sealed Air Corporation A tiempo completo

    Job SummaryThe Customer Service Partner is a key role at SEE, responsible for delivering exceptional customer experiences to internal and external customers on the West Coast of the United States. This role involves receiving, verifying, and entering orders into the system, as well as performing other tasks to ensure timely and accurate order...


  • Toluca, México Sealed Air Corporation A tiempo completo

    Job SummarySealed Air Corporation is seeking a highly skilled and customer-focused Customer Service Partner to join our team. As a Customer Service Partner, you will be responsible for providing exceptional customer service to internal and external customers, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesReceive, verify, and enter...


  • Toluca, México Michael Page A tiempo completo

    Customer Service LogisticsWe are seeking a highly skilled Customer Service Logistics professional to join our team at Michael Page. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Respond...

  • Customer Service Partner

    hace 3 semanas


    Toluca, México Sealed Air Corporation A tiempo completo

    Job SummarySealed Air Corporation is seeking a highly skilled Customer Service Partner to join our team. As a Customer Service Partner, you will be responsible for attending to internal and external customers on the West Coast of the United States, receiving, verifying, and entering orders into the system, and performing other tasks in the area.Main...

  • Customer Service Liaison

    hace 2 semanas


    Toluca, México Sealed Air Corporation A tiempo completo

    Job SummarySealed Air is seeking a highly skilled Customer Service Partner to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to internal and external customers on the West Coast of the United States.Main ResponsibilitiesReceive, verify, and enter orders into the system to ensure timely...


  • Toluca, México NTT DATA A tiempo completo

    Job SummaryWe are seeking a skilled Field Tech Senior Representative to join our team at NTT DATA. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesPerform basic configuration of desktop, notebook, and printer devices.Assist with simple...

  • Customer Service Liaison

    hace 2 semanas


    Toluca, México Sealed Air Corporation A tiempo completo

    Main Responsibilities:The Customer Service Partner is responsible for attending to internal and external customers on the West Coast of the United States and performing other tasks in the area, such as receiving, verifying, and entering orders into the system until the order is delivered to the customer.Key Responsibilities:Receive, verify, and enter orders...

  • Service Agent

    hace 4 semanas


    Toluca, México FedEx A tiempo completo

    Job SummaryWe are seeking a highly motivated and detail-oriented Service Agent to join our team at FedEx. As a Service Agent, you will be responsible for providing exceptional customer service, handling packages, and performing administrative tasks.Key ResponsibilitiesAssist customers with package inquiries, tracing, and over-the-counter services.Prepare and...

  • Service Agent II

    hace 1 semana


    Toluca, México FedEx A tiempo completo

    Job Summary:As a Service Agent II at FedEx, you will play a vital role in ensuring the smooth operation of our front-line services. Your primary responsibilities will include administrative tasks, coordination, and customer service. You will be the face of our company, providing exceptional service to our customers and ensuring their needs are met.Key...


  • Toluca, México Avient A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Service Engineer to join our team at Avient. As a Technical Service Engineer, you will be responsible for optimizing customer processes and conditions while providing education to external customers on how to run Avient materials. You will also be involved in tooling design and flow modeling, as well as...

  • Service Agent II

    hace 2 meses


    Toluca, México FedEx A tiempo completo

    Job SummaryWe are seeking a highly skilled and detail-oriented Service Agent II to join our team at FedEx. As a key member of our operations team, you will be responsible for providing exceptional customer service, handling administrative tasks, and ensuring the smooth operation of our front-line activities.Key ResponsibilitiesProvide over-the-counter and...

  • Service Agent II

    hace 1 mes


    Toluca, México FedEx A tiempo completo

    Job SummaryFedEx is seeking a highly skilled and detail-oriented Service Agent II to join our team. As a Service Agent II, you will be responsible for providing exceptional customer service, handling administrative tasks, and coordinating front-line operations.Key ResponsibilitiesAssist customers with package tracing, answer questions about FedEx products...

  • Service Agent II

    hace 2 semanas


    Toluca, México FedEx A tiempo completo

    Job SummaryFedEx is seeking a highly skilled and detail-oriented Service Agent II to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service, handling administrative tasks, and ensuring the smooth operation of our front-line activities.Key ResponsibilitiesProvide over-the-counter and...


  • Toluca, México NTT DATA A tiempo completo

    Job Title: Field Tech Senior RepresentativeJob Summary:We are seeking a skilled Field Tech Senior Representative to join our team in Toluca, México. As a key member of our team, you will be responsible for performing basic configuration of desktops, notebooks, and printers, as well as assisting with simple parts replacement and repair. Travel may be...

  • Service Agent II

    hace 2 semanas


    Toluca, México FedEx A tiempo completo

    Job Summary:As a Service Agent II at FedEx, you will be responsible for providing exceptional customer service and administrative support to our clients. Your primary duties will include assisting customers with package tracing, answering questions regarding FedEx products and services, and providing over-the-counter and over-the-phone service. You will also...