Customer Service Liaison

hace 2 semanas


Toluca, México Sealed Air Corporation A tiempo completo
Job Summary

Sealed Air is seeking a highly skilled Customer Service Partner to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to internal and external customers on the West Coast of the United States.

Main Responsibilities
  • Receive, verify, and enter orders into the system to ensure timely and accurate delivery.
  • Track orders for internal and external customers, providing updates and resolving any issues that may arise.
  • Contribute to the communication and resolution of internal and external customer complaints, ensuring a high level of customer satisfaction.
  • Document received orders and attachments from internal/external customers by attaching them to the system.
  • Verify and enter invoices, credit notes, debit notes, and returns into the system, monitoring their progress until issuance as directed by management.
  • Perform processes established by the department's management, documenting their respective drivers and other controls.
Requirements

To succeed in this role, you must have advanced English skills, both in written and spoken forms, as our customers are in the USA. Additionally, availability to work in staggered hours to accommodate different USA time zones and adhere to the country's calendar is important.

At Sealed Air, we prioritize talent development and foster a culture of continuous growth and career progression. We are committed to providing equal employment opportunities to all applicants and employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status.


  • Customer Service Liaison

    hace 2 semanas


    Toluca, México Sealed Air Corporation A tiempo completo

    Main Responsibilities:The Customer Service Partner is responsible for attending to internal and external customers on the West Coast of the United States and performing other tasks in the area, such as receiving, verifying, and entering orders into the system until the order is delivered to the customer.Key Responsibilities:Receive, verify, and enter orders...


  • Toluca, México FedEx A tiempo completo

    Job Summary:As a Customer Service Representative at FedEx, you will be responsible for providing exceptional customer service to our clients. This role involves performing a variety of tasks, including answering customer inquiries, resolving issues, and providing over-the-counter service. You will also be responsible for maintaining accurate records and...


  • Toluca, México Michael Page A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Service Logistics professional to join our team at Michael Page. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their satisfaction and loyalty.Key ResponsibilitiesRespond promptly to customer inquiries via phone, email, and...


  • Toluca, México Sealed Air Corporation A tiempo completo

    Job SummarySealed Air Corporation is seeking a highly skilled and customer-focused Customer Service Partner to join our team. As a Customer Service Partner, you will be responsible for providing exceptional customer service to internal and external customers, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesReceive, verify, and enter...


  • Toluca, México Michael Page A tiempo completo

    Customer Service LogisticsWe are seeking a highly skilled Customer Service Logistics professional to join our team at Michael Page. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Respond...


  • Toluca, México International Paper A tiempo completo

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Relations Representative II-Mexico to join our team at International Paper. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining accurate records in our SAP system.Key...

  • Customer Service Partner

    hace 2 semanas


    Toluca, México Sealed Air Corporation A tiempo completo

    Job SummarySealed Air Corporation is seeking a highly skilled Customer Service Partner to join our team. As a Customer Service Partner, you will be responsible for attending to internal and external customers on the West Coast of the United States, receiving, verifying, and entering orders into the system, and performing other tasks in the area.Main...


  • Toluca, México Sealed Air Corporation A tiempo completo

    Job SummaryThe Customer Service Partner is a key member of our team, responsible for delivering exceptional customer experiences to our internal and external customers on the West Coast of the United States. This role involves receiving, verifying, and entering orders into our system, as well as tracking orders and resolving customer complaints in a timely...


  • Toluca, México Sealed Air Corporation A tiempo completo

    Job SummaryThe Customer Service Partner is a key role at SEE, responsible for delivering exceptional customer experiences to internal and external customers on the West Coast of the United States. This role involves receiving, verifying, and entering orders into the system, as well as performing other tasks to ensure timely and accurate order...

  • Service Agent

    hace 4 semanas


    Toluca, México FedEx A tiempo completo

    Job SummaryWe are seeking a highly motivated and detail-oriented Service Agent to join our team at FedEx. As a Service Agent, you will be responsible for providing exceptional customer service, handling packages, and performing administrative tasks.Key ResponsibilitiesAssist customers with package inquiries, tracing, and over-the-counter services.Prepare and...

  • Service Agent II

    hace 6 días


    Toluca, México FedEx A tiempo completo

    Job Summary:As a Service Agent II at FedEx, you will play a vital role in ensuring the smooth operation of our front-line services. Your primary responsibilities will include administrative tasks, coordination, and customer service. You will be the face of our company, providing exceptional service to our customers and ensuring their needs are met.Key...


  • Toluca, México Avient A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Service Engineer to join our team at Avient. As a Technical Service Engineer, you will be responsible for optimizing customer processes and conditions while providing education to external customers on how to run Avient materials. You will also be involved in tooling design and flow modeling, as well as...

  • Service Agent I

    hace 1 mes


    Toluca, México FedEx A tiempo completo

    Job SummaryWe are seeking a highly motivated and detail-oriented Service Agent I to join our team at FedEx. As a Service Agent I, you will be responsible for providing exceptional customer service, handling packages, and performing administrative tasks.Key ResponsibilitiesAssist customers with package tracing, answer questions about FedEx products and...

  • Service Agent II

    hace 2 meses


    Toluca, México FedEx A tiempo completo

    Job SummaryWe are seeking a highly skilled and detail-oriented Service Agent II to join our team at FedEx. As a key member of our operations team, you will be responsible for providing exceptional customer service, handling administrative tasks, and ensuring the smooth operation of our front-line activities.Key ResponsibilitiesProvide over-the-counter and...

  • Service Agent II

    hace 1 mes


    Toluca, México FedEx A tiempo completo

    Job SummaryFedEx is seeking a highly skilled and detail-oriented Service Agent II to join our team. As a Service Agent II, you will be responsible for providing exceptional customer service, handling administrative tasks, and coordinating front-line operations.Key ResponsibilitiesAssist customers with package tracing, answer questions about FedEx products...

  • Service Agent II

    hace 2 semanas


    Toluca, México FedEx A tiempo completo

    Job SummaryFedEx is seeking a highly skilled and detail-oriented Service Agent II to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service, handling administrative tasks, and ensuring the smooth operation of our front-line activities.Key ResponsibilitiesProvide over-the-counter and...

  • Service Agent II

    hace 1 semana


    Toluca, México FedEx A tiempo completo

    Job Summary:As a Service Agent II at FedEx, you will be responsible for providing exceptional customer service and administrative support to our clients. Your primary duties will include assisting customers with package tracing, answering questions regarding FedEx products and services, and providing over-the-counter and over-the-phone service. You will also...


  • Toluca, México Avient A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Service Engineer to join our team at Avient. As a key member of our organization, you will be responsible for optimizing customer processes and conditions while providing education to external customers on how to run Avient materials.Key ResponsibilitiesDevelop and implement new application and product...

  • Service Agent II

    hace 2 meses


    Toluca, México FedEx A tiempo completo

    Job SummaryThis role involves providing administrative support to the front-line operation, including data entry, coordination, and customer service. The ideal candidate will have excellent communication and organizational skills, with the ability to work in a fast-paced environment.Key ResponsibilitiesAssist customers with package tracing, answering...


  • Toluca, México Avient A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Service Engineer to join our team at Avient. As a Technical Service Engineer, you will be responsible for optimizing customer processes and conditions while providing education to external customers on how to run Avient materials.Key Responsibilities• Participate in the development of new application,...