Customer Service Associate
hace 2 semanas
At Sealed Air Corporation, we strive to foster a culture of innovation and excellence in our operations. Our Customer Service Partner will play a vital role in supporting our internal and external customers on the West Coast of the United States.
About the RoleThe successful candidate will be responsible for attending to customer inquiries, receiving, verifying, and entering orders into our system until delivery. This position requires strong communication skills, both written and spoken, as our customers are based in the USA.
Key Responsibilities:
- Receive, verify, and enter orders into the system
- Order tracking for internal and external customers
- Contribute to the resolution of customer complaints
- Document received orders and attachments from customers
- Verify and enter invoices, credit notes, debit notes, and returns into the system
We offer a competitive salary range of $55,000 - $65,000 per annum, depending on experience. In addition to a rewarding career, you will enjoy a dynamic work environment and opportunities for growth and development.
RequirementsTo succeed in this role, you will need:
- Advanced English skills, both written and spoken
- Availability to work in staggered hours to accommodate different USA time zones
- A flexible and adaptable approach to work
Sealed Air is an equal opportunities employer and welcomes applications from diverse candidates. We prioritize talent development and fostering a culture of continuous growth and career progression.
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