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Technical Support Specialist

hace 2 meses


Guadalajara, Jalisco, México NTT DATA A tiempo completo

Position Overview

We are seeking a dedicated Technical Support Specialist to join our team. In this role, you will provide exceptional support to our clients, ensuring their technical issues are resolved efficiently and effectively.

Key Responsibilities:

  • Assist customers with troubleshooting and resolving technical issues.
  • Provide guidance on product features and functionalities.
  • Document customer interactions and technical solutions.
  • Collaborate with internal teams to enhance service delivery.

About NTT DATA Services:

NTT DATA Services is a prominent global provider of business and IT solutions, focusing on digital transformation, cloud services, and automation. We are proud to be part of the NTT family, collaborating with a significant portion of the Fortune 100.

As an equal opportunity employer, NTT DATA Services values diversity and is committed to creating an inclusive environment for all employees. We welcome applications from qualified individuals regardless of race, gender, disability, age, veteran status, sexual orientation, gender identity, or any other protected class.

Employee Insights:

Discover the experiences of our team members:

Samantha Fortney - Life Sciences Account Executive

Barkha Setia - GBSS Training Manager

Phillip Leamon - Sales Executive

Join us and be part of a dynamic team that is shaping the future of technology and business services.