HR Service Representative, Operations Expert
hace 1 semana
At Zebra, we're redefining the work of tomorrow for organizations and their employees. As an HR Service Representative, you'll play a vital role in delivering exceptional support to our team members.
About the RoleThe HR Service Representative II is responsible for providing expert guidance to employees on company benefits, policies, and procedures. This is a hybrid role that requires excellent communication skills, a customer-centric approach, and the ability to navigate multiple systems and software applications.
- Serve as the first point-of-contact for employee inquiries and provide timely, accurate information.
- Maintain a working knowledge of HR processes and procedures to address complex questions and issues.
- Collaborate with payroll and benefit departments, subject matter experts, and other teams to resolve employee problems.
- Utilize various HR systems, including ServiceNow, ADP, and Oracle Cloud, to answer employee queries.
- Diligently document all communication within the HR Service Center's case management software application.
- Proactively identify opportunities for process improvements and engage with senior HR Service Members to drive change.
This role involves:
- Providing exceptional customer service and support to employees via email, phone, and in-person interactions.
- Maintaining accurate and up-to-date employee records, including ensuring data integrity and performing regular audits.
- Administering key HR processes, such as starter and leaver processes, contractual amendments, and rewards administration.
- Preparing and managing offer letters, coordinating acceptances, and tracking key activities.
- Supporting internal and external audits by collecting and preparing supporting documents.
To succeed in this role, you'll need:
- A high school diploma or equivalent; a degree is a plus.
- A minimum of 2 years of experience in a customer-facing environment, preferably with ServiceNow and HR experience.
- Excellent verbal and written communication skills.
- A professional and friendly attitude, with the ability to develop rapport with employees through various channels.
- The capacity to independently execute action plans following documented policies and procedures.
- Ability to manage multiple priorities and adapt to change within a fast-paced business environment.
We provide a competitive salary of $65,000 - $85,000 per year, based on experience and location. As a valued member of our team, you'll enjoy:
- A dynamic and innovative work environment.
- Ongoing training and development opportunities.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A generous paid time off policy and flexible work arrangements.
-
HR Representative
hace 2 semanas
Ciudad de México, Ciudad de México Zebra A tiempo completoJob TitleHR RepresentativeAbout the JobWe are seeking an HR Representative to join our team at Zebra. As a key member of our Human Resources department, you will be responsible for providing exceptional support to employees and ensuring that they have a positive experience with our company.Job DescriptionThe HR Representative will serve as a first...
-
Customer Service Representative
hace 6 días
Ciudad de México, Ciudad de México nVent A tiempo completoJob OverviewnVent is seeking a Customer Service Representative to join our global operations team. This role will be responsible for providing exceptional customer service and support to internal and external customers.
-
HR Service Center Representative
hace 3 días
Ciudad de México, Ciudad de México Zebra A tiempo completoOverview of Zebra NationCreating Tomorrow TogetherCompany OverviewZebra is a community of innovators that come together to create new ways of working, making everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate customer needs and solve challenges.Being part of Zebra Nation means being seen, heard, valued, and...
-
HR Operations Representative
hace 1 mes
Ciudad de México, Ciudad de México Thermo Fisher Scientific A tiempo completoAs a key member of the Thermo Fisher Scientific team, you will play a vital role in delivering exceptional customer service and support to our employees. This role is focused on providing timely and accurate responses to HR-related inquiries, ensuring a positive and productive work environment.Key Responsibilities:Deliver first-line support for HR inquiries,...
-
Advanced HR Operations Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Thermo Fisher Scientific A tiempo completoAs a key member of the Thermo Fisher Scientific team, you will play a vital role in delivering top-notch HR services to our global workforce. Your expertise in HR operations will enable you to support our colleagues in achieving their individual career goals, while contributing to the company’s mission to enable our customers to make the world healthier,...
-
Human Resources Service Expert
hace 6 días
Ciudad de México, Ciudad de México Zebra A tiempo completoAbout ZebraAt Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and care, we develop dynamic solutions that anticipate our customers' and partners' needs and solve their challenges.Job OverviewWe are seeking a highly skilled Human Resources Service Expert to join our team at Zebra. As an HRSC...
-
HR Operations Specialist
hace 7 días
Ciudad de México, Ciudad de México Abb A tiempo completoAbout ABB:ABB is a global leader in power and automation technologies that enable utility and industry customers to improve performance while reducing environmental impact. Our core values of care, courage, curiosity, and collaboration drive our commitment to innovation and sustainability.Estimated Salary: $70,000-$90,000 per yearJob Summary:We are seeking...
-
Payroll Coordinator
hace 4 semanas
Ciudad de México, Ciudad de México Reckitt A tiempo completoHR Shared Services Team LeadReckitt is a global company that aims to protect, heal, and nurture in the relentless pursuit of a cleaner, healthier world. We are looking for a skilled HR Shared Services Team Lead to join our team.About the RoleThe HR Shared Services Team Lead will be responsible for driving daily operations within the HR Shared Service team,...
-
Customer Service Representative
hace 3 semanas
Ciudad de México, Ciudad de México Bosch A tiempo completoJob Summary Customer Service Representative needed to perform various tasks related to order management, customer support, and logistics coordination. The ideal candidate will have strong communication skills, experience in logistics areas, and knowledge of SAP and Microsoft Office. Key Responsibilities • Create order requests after...
-
Payroll & HR Operations Specialist
hace 7 días
Ciudad de México, Ciudad de México Ikea A tiempo completoJob OverviewAs a skilled Payroll & HR Operations Specialist at IKEA, you will play a pivotal role in ensuring seamless payroll and HR operations. This position demands strong analytical skills, attention to detail, and the ability to navigate complex legislation.Key ResponsibilitiesDeliver exceptional support and guidance on payroll and compensation matters,...
-
Global HR Operations Assistant
hace 6 días
Ciudad de México, Ciudad de México Lionbridge A tiempo completoJob Title:Global HR Operations AssistantAbout the Role:We are seeking a highly motivated and organized Global HR Operations Assistant to join our team in Mexico City, Mexico. As an entry-level position, this role is perfect for someone eager to launch their HR career within a fast-paced, international environment.This opportunity will allow you to gain...
-
Customer Service Representative
hace 4 semanas
Ciudad de México, Ciudad de México Ford Motor Company A tiempo completoExceptional Customer Service at Ford CreditWe are seeking a skilled Customer Service Representative to join our team at Ford Credit. As a representative, you will be responsible for providing top-notch customer service to our clients, navigating multiple systems to resolve various phone calls related to vehicle financing or leasing.Key Responsibilities:Build...
-
Customer Service Representative
hace 2 semanas
Ciudad de México, Ciudad de México Ford Motor Company A tiempo completoEmpowering Customer RelationshipsFord Credit seeks a Customer Service Representative to excel in building customer relationships and brand advocates. This role involves navigating multiple systems to resolve varied phone calls related to vehicle financing or leasing, ensuring exceptional customer satisfaction.Key Responsibilities:Provide honest, expert, and...
-
Ciudad de México, Ciudad de México Reckitt A tiempo completoEnhance HR Efficiency and Effectiveness">We are seeking a seasoned HR professional to lead our HR Shared Services team at Reckitt. As the cornerstone of HR efficiency and effectiveness, you will empower a dedicated team to deliver high-standard HR services that ripple through the heart of our organisation.About the Role">In this exciting opportunity, you...
-
Ciudad de México, Ciudad de México American Airlines A tiempo completoDeliver Exceptional Customer ExperiencesWe are seeking a skilled Customer Service Representative to join our team at American Airlines. As an airport operations agent, you will play a vital role in ensuring the smooth operation of our flights and providing exceptional customer service to our passengers.About the Role:Provide assistance to passengers as...
-
HR Operations Coordinator
hace 1 semana
Ciudad de México, Ciudad de México 253 KONE Mexico S.A. de C.V. A tiempo completoKONE Mexico S.A. de C.V. is a leading elevator and escalator company in the Americas. We are currently seeking an experienced HR Operations Coordinator to join our team. Estimated salary range: $35,000 - $50,000 per year.About the Role:The HR Operations Coordinator will be responsible for guiding employees through operational processes within the HR area,...
-
Bilingual Customer Service Representative
hace 4 semanas
Ciudad de México, Ciudad de México TTEC A tiempo completoUnlock Your Potential as a Bilingual Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you have a flair for languages and a knack for problem-solving? We're seeking a highly skilled Bilingual Customer Service Representative to join our team at TTEC in Mexico City.As a Bilingual Customer Service...
-
HR Projects Delivery Cluster Lead
hace 6 días
Ciudad de México, Ciudad de México Astellas Pharma Inc. A tiempo completoJob DescriptionWe are seeking an experienced HR Projects Delivery Cluster Lead to join our team at Astellas Pharma Inc. This is a unique opportunity to work in a global environment and contribute to the development of our HR operations.About the RoleThis role will oversee the delivery of HR projects across multiple countries and time zones, ensuring that we...
-
HR Services Representative, Jr.
hace 4 semanas
Ciudad de México, Ciudad de México Zebra A tiempo completoRemote Work: HybridAt Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges.As a key member of our HR Service Center team, you will be responsible for...
-
HR Operations Specialist
hace 7 días
Ciudad de México, Ciudad de México Ecovadis A tiempo completoJob DescriptionEcoVadis is a company dedicated to promoting sustainable business practices and environmental responsibility. We are seeking an HR Operations Specialist to join our team in Mexico City.Role OverviewThis is a full-time, permanent position that requires 2-3 days of office work per week at our location in Mexico City. The ideal candidate will...