SAP Solution Support Intern
hace 4 días
SAP's global internship program provides university students with opportunities to find purpose in their careers. The program offers a culture of collaboration, project-driven experience, and gain visibility with a global network of SAP leaders and entrepreneurs.
Job DescriptionThe Solution Support Intern will work independently and collaboratively with cross-functional teams within SAP. Key responsibilities include utilizing and improving collaboration channels, contributing to team KPIs, and developing technical skills such as reading code, debugging, and creating small corrections. The intern will also test internal systems, deliver core customer support, and handle customer issues in team environments.
RequirementsWe're looking for someone who takes initiative, perseveres, and stays curious. The ideal candidate will have solid communication skills, technical proficiency in at least one expert area, and the ability to receive open and honest feedback. The candidate should also be able to work independently, have positive team influence, and understand the Product Support Strategy.
What You'll DoAs a Solution Support Intern, you will:
- Utilize and improve state-of-the-art collaboration channels
- Contribute to team KPIs
- Develop technical skills such as reading code, debugging, and creating small corrections
- Test internal systems to prevent future issues on customer systems
- Deliver core customer support
- Handle customer issues in team environments
- Take ownership of customer support cases in different channels
- Provide end-users and customers with a technology-driven, industry-leading support experience
- Become an active KCS Knowledge contributor
- Conduct Knowledge Transfer - Proactive Support and Incident Prevention Activities
We're looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful, innovative projects and are energized by lifelong learning.
We're an equal opportunity workplace and are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you're interested in applying for employment with SAP and need accommodation or special assistance, please send an email to Careers@sap.com.
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