Cloud Solutions Expert

hace 4 días


Valle de Chalco Solidaridad, México Datadog A tiempo completo
About the Role

We are seeking a highly skilled Cloud Solutions Expert to join our team at Datadog. As a Technical Account Specialist, you will play a critical role in ensuring the success of our customers by providing expert technical guidance and support.

Key Responsibilities
  • Customer Success: Work closely with customers to understand their technical needs and provide tailored solutions to maximize the value of Datadog's products.
  • Technical Support: Provide expert technical support to customers, including troubleshooting, configuration, and optimization of Datadog's products.
  • Product Adoption: Collaborate with customers to identify opportunities for product adoption and provide guidance on best practices for implementing Datadog's solutions.
  • Business Development: Work with customers to identify new business opportunities and develop strategies to drive growth and revenue.
  • Collaboration: Collaborate with cross-functional teams, including product management, engineering, and sales, to ensure alignment and drive business results.
Requirements
  • Technical Expertise: Strong technical background in cloud computing, IT operations, and software development.
  • Cloud Experience: Proven experience working with cloud platforms, including AWS, Azure, and GCP.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate technical information to both technical and non-technical stakeholders.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions.
  • Business Acumen: Strong business acumen, with the ability to understand customer needs and develop strategies to drive business growth and revenue.
What We Offer
  • Competitive Compensation: Competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Collaborative Environment: Collaborative and dynamic work environment.
  • Recognition and Rewards: Recognition and rewards for outstanding performance.

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