Partner Delivery Architect
hace 1 semana
About Salesforce
We're a global leader in customer relationship management (CRM) and a pioneer in cloud computing. Our mission is to empower businesses to connect with their customers in a whole new way, driving growth and success through innovative technology and a commitment to social responsibility.
Job Summary
We're seeking a highly skilled Partner Delivery Architect to join our team in Latin America. As a technical expert, you will play a critical role in ensuring the successful implementation of our platform with our partners and customers.
Key Responsibilities
- Provide technical expertise to high-risk implementations, conducting regular reviews of partner and customer project deliverables to assess progress and provide guidance.
- Develop and maintain a high level of technical specialization related to prioritized products, ensuring alignment with our global execution methodology.
- Work closely with Salesforce's partner and customer teams to ensure customers achieve success with our platform.
- Train and enable customer and partner teams, developing solutions and optimizing performance to meet customer business objectives.
- Lead engagements, including planning, organization, and leadership roles within customer and partner project teams.
- Continuously develop personal expertise on the Salesforce platform stack, related products, and technologies.
- Contribute to thought leadership and share knowledge within the Salesforce community.
Requirements
- Technical expertise across relevant technologies, with a focus on cloud platforms and integration.
- Excellent communication skills, with fluency in Spanish and English.
- Ability to work collaboratively with colleagues and partners to drive business success.
- Problem-solving skills, with a passion for seeking innovative solutions.
KPIs
- Implemented ACV via PDA.
- Partner Red Account Reduction.
- Partner Red Account Closure of 90% +.
- Aggregated Partner Success Scores (FY25+).
- Coverage model.
- PDA engagements based on WW prioritization.
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