Lead Technical Business Analyst

hace 2 semanas

Reforma, México Thomson Reuters A tiempo completo

About the Role

We are seeking an experienced Lead Technical Business Analyst to partner closely with the Product Management team to migrate our products to our strategic Entitlement solution, providing real-time access to our customers at the moment of purchase.

This role will be part of a Scrum team and will serve as the point of contact between business and the Engineering/Delivery team.

Key Responsibilities

  • Elicit, analyze, validate, and document clients' business needs and requirements.
  • Develop and improve business processes within the technology and business organizations, understanding client requirements and specifying and analyzing them to ensure clarity of definition.
  • Recommend and validate technical solutions to meet requirements, considering the impact on the business and stakeholders.
  • Work on significant and unique issues, evaluating intangibles and providing solutions to complex problems.
  • Build and maintain relationships with internal or external customers, collaborating with Professional Services and outsourcing functions.
  • Research and analyze current processes, recommending tools for implementation within a project department or division that meets user requirements and is cost-effective.
  • Ensure implementation follows the design and direct modifications of the design, adhering to system assurance methodology.
  • Proactively identify, recommend, and implement improvements to the process.
  • Develop an extensive understanding of multiple Thomson Reuters technologies, products, and services.

About You

You're a fit for this role if your background includes:

  • Knowledge & Skill

    • In-depth understanding of a Business Unit or function

    • Works on issues of a diverse scope where analysis of situations requires skills and understanding of current industry trends.
  • Scope of Impact

    • Leads significant projects, programs, and business initiatives, demonstrating creativity and ingenuity.

    • Provides specialist advice to middle and senior management to resolve complex issues.
  • Strategic Planning & Decision Making

    • Anticipates customer needs; assesses requirements and identifies new solutions.

    • Solves complex problems that may be multidisciplinary or require an in-depth evaluation of variable factors.
  • Customer Focus (Relationships - Internal/External)

    • Develops strong relationships and negotiates with key internal and external customers to identify future needs.

    • Communicates difficult and complex concepts effectively by altering communication style to the audience.

What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

  • Hybrid Work Model: We've adopted a flexible hybrid working environment for our office-based roles, delivering a seamless experience that is digitally and physically connected.
  • Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
  • Culture: Globally recognized and award-winning reputation for equality, diversity, and inclusion, flexibility, work-life balance, and more.
  • Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
  • Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social, and Governance (ESG) initiatives for local and global impact.
  • Purpose-Driven Work: We help our customers pursue justice, truth, and transparency, upholding the rule of law, turning the wheels of commerce, catching bad actors, reporting the facts, and providing trusted, unbiased information to people all over the world.

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