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Sales Performance Specialist
hace 2 meses
As a Sales Value Associate at Novartis, you will be a key driver of customer interactions and sales performance. You will be the face of our customer experience approach, building deep relationships that deliver value for customers and patients to drive sales growth in a compliant and ethical manner.
Key Responsibilities- Drive competitive sales growth by identifying and prioritizing high-potential customers through data analysis.
- Engage and build relationships with customers by understanding their critical challenges, decision-drivers, pain points, and opportunities.
- Personalize and orchestrate customer engagement journeys for target customers by reflecting their preferences and leveraging available content and multiple engagement channels.
- Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment.
- Establish effective working relationships with opinion leaders and top medical influencers to improve the patient journey.
- Develop deep customer insights and understanding by gathering insights on the customer's business and translating responses into actions that create additional value and exceed expectations.
- Work experience in sales in healthcare, pharma, or related business.
At Novartis, we are committed to delivering value to our customers and patients. We offer a collaborative and dynamic work environment that allows our employees to grow and develop their skills. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
