Solutions Consultant

hace 12 horas


Xico, México Endeavor A tiempo completo

About Us

At Endeavor, we're a dynamic and innovative company that specializes in supply chain integrity solutions. Our mission is to provide shippers with a fully transparent situational analysis engine that connects disparate sources of data, ensuring cargo arrives safely, undamaged, and on time.

The Role

We're seeking a high-performing, entrepreneurial-minded individual to join our team as a Solutions Consultant. As a key member of our client-facing team, you'll be responsible for planning and building solutions that meet our clients' needs and expectations.

Key Responsibilities

  • Be a primary point of contact for clients to facilitate and support the onboarding and integrations experience.
  • Build and maintain strong client relationships, understanding their business and internal operations.
  • Keep up with changes to our technology and provide internal feedback to product and product marketing teams.
  • Deliver solutions according to customer needs and objectives, understanding and planning all integrations required.
  • Initiate and host product trainings, develop educational collateral, and communicate progress to internal and external stakeholders.
  • Collect and analyze customer data, forecast and track account metrics based on customer KPIs.
  • Prepare reports on account statuses, maintain regular status checks, and coordinate handoff to the Client Success team.

What We Expect From You

  • Strong written and verbal communication skills.
  • Able to understand and explain technical details.
  • Resourceful, proactive, analytical, and highly committed to meeting client needs.
  • Exceptional communication, organizational, and interpersonal skills.

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