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Programmatic Solutions Consultant

hace 2 meses

Xico, México Amazon A tiempo completo
About the Role

We are seeking a highly skilled Programmatic Solutions Consultant to join our team at Amazon Ads. As a Programmatic Solutions Consultant, you will play a critical role in supporting enterprise self-service clients on our DSP (Demand-Side Platform). Your primary responsibility will be to develop and deepen long-term relationships with our enterprise agency and advertiser clients by owning the end-to-end engagement, including training, onboarding, and implementation, technical support, and troubleshooting.

Key Responsibilities
  • Define priorities for campaign management and optimization initiatives based on deep knowledge of the industry, its competitive landscape, and key business issues.
  • Own the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectives.
  • Provide services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices.
  • Analyze and interpret data to identify improvement areas, root causes, and formulate enablement and adoption recommendations.
  • Drive the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams (Product Management, Engineering, Analytics, and Specialists).
  • Define and improve processes and tools for the Programmatic Solutions Consultant team to better serve customers.
About the Team

Our team values work-life balance and is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

Requirements
  • 3+ years of digital advertising and client-facing roles experience.
  • Experience analyzing data and best practices to assess performance drivers.
  • Proficient oral and written communication skills with ability to establish credibility with technical and non-technical business owners.