Operations Team Leader

hace 1 mes


Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo
Job Description:

Overview

As an Operations Team Leader at Marriott International, you will play a critical role in ensuring the smooth operation of our hotel's departments, including Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance.

Key Responsibilities:

  1. Assist in executing all operations within the hotel's departments.
  2. Manage staff and lead by example, demonstrating self-confidence, energy, and enthusiasm.
  3. Understand employee and guest satisfaction results and develop game plans to address areas for improvement.
  4. Ensure that the team has the capabilities to meet expectations.
  5. Perform hourly job functions as needed.

Requirements:

  • A high school diploma or GED, with 4 years of experience in guest services, front desk, housekeeping, or a related professional area.
  • Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, with 2 years of experience in guest services, front desk, housekeeping, or a related professional area.

Estimated Salary Range: $55,000 - $75,000 per year, depending on location and experience.

About Us:

At Marriott International, we are committed to providing exceptional service to our guests and creating a positive work environment for our employees. We believe in hiring a diverse workforce and sustaining an inclusive culture.

Career Opportunities:

If you are passionate about delivering outstanding customer service and have a strong work ethic, we encourage you to explore career opportunities with Marriott International. As a member of our team, you will have access to training and development programs that will help you grow your skills and advance your career.


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