Operations Team Leader
hace 3 días
Overview
As an Operations Team Leader at Marriott International, you will play a critical role in ensuring the smooth operation of our hotel's departments, including Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance.
Key Responsibilities:
- Assist in executing all operations within the hotel's departments.
- Manage staff and lead by example, demonstrating self-confidence, energy, and enthusiasm.
- Understand employee and guest satisfaction results and develop game plans to address areas for improvement.
- Ensure that the team has the capabilities to meet expectations.
- Perform hourly job functions as needed.
Requirements:
- A high school diploma or GED, with 4 years of experience in guest services, front desk, housekeeping, or a related professional area.
- Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, with 2 years of experience in guest services, front desk, housekeeping, or a related professional area.
Estimated Salary Range: $55,000 - $75,000 per year, depending on location and experience.
About Us:
At Marriott International, we are committed to providing exceptional service to our guests and creating a positive work environment for our employees. We believe in hiring a diverse workforce and sustaining an inclusive culture.
Career Opportunities:
If you are passionate about delivering outstanding customer service and have a strong work ethic, we encourage you to explore career opportunities with Marriott International. As a member of our team, you will have access to training and development programs that will help you grow your skills and advance your career.
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