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Customer Success Manager for Latin America
hace 2 meses
{"h1": "Customer Success Manager for Latin America", "p": "At goFLUENT Group, we are seeking a Customer Success Manager to help grow our Latin American Market. As a key member of our team, you will build relationships with our clients and play an essential role in developing and managing ongoing partnerships to maintain a high level of customer satisfaction and loyalty.", "ul": [{"li": "Partner with clients to understand their current and future training needs, challenges and identify approaches to maximize goFLUENT's impact."}, {"li": "Analyze client data and conduct business reviews to drive a high level of engagement and satisfaction with the goFLUENT training solution."}, {"li": "Be a growth driver, by identifying upsell opportunities."}, {"li": "Collect feedback and analyze the learners' experience to offer improvement opportunities and contribute to developing our digital solution."}, {"li": "Develop a credible voice for digital learning best practices and provide industry insights, guidance and recommendations to optimize clients' training performance."}], "h2": "What You'll Do", "p": "As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients in Latin America. You will work closely with our sales team to identify new business opportunities and develop strategies to drive growth and customer satisfaction.", "h3": "Requirements", "ul": [{"li": "Have a passion for Customer Success"}, {"li": "Enjoy working in a fast-paced, dynamic organization and adapt easily to change"}, {"li": "Are organized, methodical and able to adapt as the projects are varied."}, {"li": "Have good analytical skills"}, {"li": "Have outstanding written and verbal communication skills with excellent follow-up to meet customer expectations"}, {"li": "Are a committed team player who values diversity and knowledge sharing in a fast, growing and respectful work environment."}, {"li": "Have a professional level of English to communicate easily with our international teams."}], "h2": "What We Offer", "p": "At goFLUENT Group, we offer a dynamic and supportive work environment that fosters growth and development. As a Customer Success Manager, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences.", "ul": [{"li": "Dynamic, startup-like experience within the security of a fast-growing, 22-year old Swiss-based company."}, {"li": "Learn from top executives and visionaries in the learning and language market. The experience of joining an innovative organization with an international, vibrant working environment."}, {"li": "Full onboarding and fast ramp mentoring program leading candidates to success."}, {"li": "World-class learning experience by being a goFLUENT learner. Learn from one of our twelve business languages"}, {"li": "Exciting global team-building events abroad every 2 years."}], "h3": "About Us", "p": "At goFLUENT Group, we are a mission-driven SaaS company that believes passionately in the right of every employee to have an equal opportunity to achieve success in the workplace, regardless of their native language. We are a truly global company with 800 employees worldwide, and we feel a sense of purpose in our work every day.", "h2": "Why Join Us", "p": "At goFLUENT Group, we offer a unique opportunity to join a dynamic and innovative organization that is shaping the future of language learning. As a Customer Success Manager, you will have the chance to work with a talented team of professionals who are passionate about delivering exceptional customer experiences.", "h3": "What We're Looking For", "p": "We are looking for a Customer Success Manager who is passionate about delivering exceptional customer experiences and has a proven track record of success in a similar role. If you are a motivated and results-driven individual who is looking for a new challenge, we encourage you to apply.", "h2": "How to Apply", "p": "If you are interested in this opportunity, please submit your application through our website. We look forward to hearing from you.", "h3": "Contact Us", "p": "For more information about this opportunity, please contact us at [insert contact information]."}
