Customer Service Representative with Multilingual Skills

hace 3 días


Guadalajara, Jalisco, México Supportzebra Llc A tiempo completo
Job Description

We are seeking a highly skilled Bilingual Customer Service Agent to join our team at Supportzebra LLC. This is an exciting opportunity for someone who is passionate about providing exceptional customer service and has excellent communication skills in Spanish.

About the Role:

  • To provide top-notch customer service to clients via phone, ensuring their queries are addressed promptly and efficiently.
  • To maintain accurate records of customer interactions, including call summaries and outcomes.
  • To assist customers with standard HR-related concerns and provide support using client-provided tools and systems.

Qualifications & Experience:

  • Excellent verbal, listening, and written communication skills in Spanish.
  • High attention to detail, ensuring accuracy and precision in all tasks.
  • Technical proficiency, particularly in MS Office and GSuite Apps.
  • Background in administrative or HR work, with a strong understanding of related concepts and procedures.
  • Strong problem-solving skills, with the ability to analyze complex situations and find effective solutions.

Benefits:

We offer a competitive salary of $14,000.00 - $16,000.00 per month, along with a range of benefits that enhance your overall well-being and career growth.

How You'll Grow:

This role offers opportunities for professional development, where you can hone your skills, expand your knowledge, and advance your career within our dynamic organization.



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