Customer Care Operations Specialist

hace 4 semanas


Ecatepec de Morelos, México Wallenius Wilhelmsen A tiempo completo

Job Summary:

As a Customer Care Operations Specialist at Wallenius Wilhelmsen, you will be responsible for supporting and monitoring operational activities through internal WWS and external client systems. Your key responsibilities will include:

  • Administrating all reports from the last day, including start reports, inventory, available load, and checking the status of units.
  • Closing communication with customers when they require information from campaigns, and coordinating delivery around 500 units per day with the client by carhaul.
  • Attending meetings, reviewing daily requirements, and supporting all daily needs in the department, including special reports, documentation, and coordinating staff (Carhaul and rail loading).

Requirements:

  • 3 years of experience in operations
  • SOP, EHS, Kaizen, 5S, and WOW management skills
  • Proficiency in Microsoft Office and database navigation
  • English language proficiency at beginner level
  • Experience in operations processes and warehouse management
  • Experience with Wits (inventory, holds, units status, load delivery, EDI 404)

Work Style:

We are looking for a customer-centric professional with a focus on results, frustration tolerance, problem-solving skills, and work organization. If you are motivated and have a passion for delivering high-quality service, we encourage you to apply for this exciting opportunity.

Pay Type: Salary



  • Ecatepec de Morelos, México Carrier Global Corporation A tiempo completo

    About the Job:We are seeking a highly skilled and experienced Global Operations Specialist - Customer Support to join our team at Carrier Global Corporation.Job Summary:The Global Operations Specialist - Customer Support will be responsible for providing exceptional customer support to our clients, ensuring timely resolution of issues and maintaining high...


  • Ciudad de México, Ciudad de México Chiesi Group A tiempo completo

    Job OverviewWe are seeking a highly motivated Special Care Sales Specialist to join our team at Chiesi Group. As a key member of our Commercial Operations team, you will play a crucial role in driving sales growth and delivering exceptional customer experiences.Responsibilities


  • Ecatepec de Morelos, México Gates Corporation A tiempo completo

    About the RoleWe are seeking a skilled Customer Service Operations Specialist to join our team at Gates Corporation. This is an exciting opportunity to work in a collaborative environment and drive results.Key ResponsibilitiesManage orders efficiently, ensuring timely delivery and minimizing discrepancies.Process and track orders requested through EDI,...


  • Ecatepec de Morelos, México Group Trucks Operations A tiempo completo

    Job OverviewWe are seeking a skilled Supply Chain Logistics Specialist to join our team at Group Trucks Operations in Touca. This role is perfect for individuals who are passionate about optimizing logistics and supply chains.


  • Ecatepec de Morelos, México Flowserve A tiempo completo

    **Role Overview**:Flowserve is seeking an HR Operations Specialist to deliver operational services support to regional HR customers and respond to inquiries related to employee and manager self-service transactions, position management, new hires, and HR policy navigation.**Key Responsibilities**:Provide guidance to associates and managers on self-service...


  • Ciudad de México, Ciudad de México Tala A tiempo completo

    About TalaTala is a global technology company that offers accessible financial services to underserved communities. With a strong track record of innovation and a commitment to social impact, we're expanding our product offerings and global presence.Our unique platform enables lending and other financial services, empowering individuals in emerging markets...


  • Ecatepec de Morelos, México Bombardier A tiempo completo

    Job SummaryWe are seeking a highly skilled Financial Operations Specialist to join our team at Bombardier. As a key member of our finance team, you will play a critical role in driving financial performance and efficiency across our operations.


  • Ecatepec de Morelos, México Tetra Pak A tiempo completo

    We're seeking a skilled Continuous Improvement Operations Specialist to join our team at Tetra Pak, where we strive to make food safe and accessible everywhere. Our mission is to protect what's good - people, the planet, and our food supply.Tetra Pak empowers individuals to reach their full potential by offering opportunities for growth and development. As a...

  • Operations Specialist

    hace 4 semanas


    Ecatepec de Morelos, México Fedex Express Lac A tiempo completo

    Job SummaryAs an Operations Specialist at FedEx Express Latin America and Caribbean Division, you will be responsible for ensuring the safe and efficient handling of packages within our operations. This includes manual handling, sort activities, and completing related administration or paperwork.Key ResponsibilitiesProvides efficient and safe delivery and...


  • Ecatepec de Morelos, México Group Trucks Operations A tiempo completo

    Job Title: Transportation Management SpecialistWe are seeking a skilled Transportation Management Specialist to join our team at Group Trucks Operations.About the Role:This is an exciting opportunity for a logistics and supply chain professional to work with a global industrial company that is driving the transition to sustainable and safe transport...


  • Ciudad de México, Ciudad de México Beltone Alliance A tiempo completo

    About the Role:We are seeking a skilled Hearing Care Specialist to join our team at Beltone Alliance. As a Hearing Care Specialist, you will play a vital role in providing exceptional customer service and sales experience to our patients.Key Responsibilities:Provide industry-leading customer service and sales experience to patientsEducate patients on hearing...


  • Ciudad de México, Ciudad de México Indie Campers A tiempo completo

    Indie Campers is a dynamic and innovative company offering a unique opportunity for an experienced Customer Service Operations Specialist to join our team.We are looking for someone with previous experience in operations and customer service roles, fluent in English, who can work effectively in a fast-paced environment.What You Will Do:Provide exceptional...

  • Operations Specialist

    hace 4 semanas


    Ecatepec de Morelos, México Bombardier A tiempo completo

    **Reporting and Analysis Role**As an Operations Specialist at Bombardier, you will be responsible for generating reports and presentations for our leadership team.Key responsibilities include:Budget tracking and analysis, with a focus on identifying areas for improvementTraining project tracking and support, ensuring smooth implementation and employee...


  • Ecatepec de Morelos, México Jet Rescue A tiempo completo

    Company OverviewJet Rescue is a leading international air-ambulance company seeking highly skilled professionals to join their coordination team.Salary: Up to $20,000.00 per monthJob DescriptionAs an Aviation Operations Specialist, you will be responsible for coordinating and supervising all aspects of flight operations, preparing flight quotes and...


  • Ecatepec de Morelos, México Hsbc A tiempo completo

    OverviewHSBC, a leading global banking and financial services organization, is seeking a talented individual to join our team as a Financial Operations Specialist. With operations in 64 countries and territories, we aim to enable businesses to thrive and economies to prosper.We are committed to making a positive impact on the lives of our customers and...


  • Ecatepec de Morelos, México General Motors A tiempo completo

    About the RoleWe are seeking a skilled Aftermarket Solutions Specialist to join our team at General Motors. This role is responsible for driving continuous improvement, effective delivery, customer retention, and profitability in service operations.


  • Ecatepec de Morelos, México Gates Corporation A tiempo completo

    About the RoleWe are seeking a highly skilled Warehouse Operations Specialist to join our team at Gates Corporation.The successful candidate will be responsible for receiving, labeling, storing, and delivering products while ensuring their integrity, quantity, and specifications. They will also be expected to maintain reliable inventory levels and ensure...


  • Ecatepec de Morelos, México Fedex Lac A tiempo completo

    Job OverviewWe are seeking a highly skilled Logistics Operations Specialist to join our team at FedEx Lac.As a Customs Clearance Expert, you will play a critical role in ensuring the smooth clearance of packages and documents through customs. Your expertise will be instrumental in maintaining compliance with changing tariffs and inspection requirements.About...


  • Ecatepec de Morelos, México Syneos Health Clinical A tiempo completo

    **About the Role**Syneos Health Clinical is seeking a Clinical Operations Specialist to focus on regulatory activities for our Mexico Client Based team.As a Clinical Operations Specialist, you will be responsible for performing activities in compliance with applicable Corporate and Clinical Operations Policies, Standard Operating Procedures, and Work...


  • Ciudad de México, Ciudad de México Medtrainer A tiempo completo

    **Company Overview**MedTrainer is a pioneering company in the healthcare industry, revolutionizing the technology landscape with its innovative Medtrainer Platform Solution. This comprehensive platform comprises a proprietary Learning Management System (LMS), a core focus on Compliance Training, and a Managed Services offering in Credentialing and Compliance...