Commercial Account Manager

hace 2 semanas

Xico, México Hewlett Packard A tiempo completo

Job Summary

This role is responsible for developing and nurturing strategic partnerships with top-tier commercial clients, serving as a trusted advisor, and aligning solutions with their overarching business goals. The role contributes to sales policies and targets, engaging with internal teams for effective solutions.

Key Responsibilities

- Coordinates and owns account plans for strategic commercial accounts, focusing on larger deals, portfolio management, and selling the organization's offerings.

- Identifies customer requirements, maps with the organization's capabilities, and chooses the respective direct/indirect supply chain.

- Builds professional relationships with clients up to the executive level and develops a core understanding of unique business needs.

- Engages with partners to improve win rates on selective deals; achieves and manages quarterly, half-yearly, and yearly sales quotas.

- Develops and executes sales strategies and territory account plans to drive significant revenue growth and expand market share.

- Leads contract negotiations with clients to secure profitable deals while maintaining positive relationships.

- Monitors and analyzes sales performance metrics, identifying areas for improvement, and implementing corrective actions.

- Enters and updates opportunities in the pipeline tool; recommends and implements pipeline management practices.

- Leverages existing opportunities to expand into multiple business units within the account.

- Conducts regular business reviews with clients to assess their satisfaction, gather feedback, and identify areas for improvement.

Requirements

- Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.

- Typically has 4-7 years of work experience, preferably in account management, tele sales, product specialty (computers, printers, servers, storage), or a related field or an advanced degree with 3-5 years of work experience.

Preferred Certifications

- Certified Technology Sales Professional (CTSP)

Key Skills

- Business Development

- Business To Business

- Cash Handling

- Cash Register

- Cold Calling

- Conflict Resolution

- Customer Relationship Management

- Inside Sales

- Marketing

- Merchandising

- Outside Sales

- Product Knowledge

- Sales Development

- Sales Management

- Sales Process

- Sales Prospecting

- Sales Territory Management

- Salesforce

- Selling Techniques

- Upselling

Cross-Org Skills

- Effective Communication

- Results Orientation

- Learning Agility

- Digital Fluency

- Customer Centricity

Impact & Scope

- Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity

- Responds to moderately complex issues within established guidelines.

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