Customer Success Professional

hace 3 semanas


Hermosillo, Sonora, México Necodex A tiempo completo

We are seeking a highly motivated and experienced Customer Success Specialist to join our team at Necodex in Hermosillo, Sonora.

The ideal candidate will have 2-3 years of experience in Customer Success or similar roles, with excellent communication skills in English and Spanish.

Key Responsibilities:

Client Relationship Management

Serve as the primary point of contact for assigned clients, fostering positive relationships and ensuring exceptional service delivery.

  • Main Point of Contact: Be responsible for maintaining a strong rapport with assigned clients.
  • Cross-functional Collaboration: Work closely with internal teams to resolve client issues and provide solutions to enhance their experience.
  • Bilingual Communication: Communicate fluently in both English and Spanish, both written and verbal, to effectively engage with our diverse client base.
  • Attention to Detail: Maintain meticulous records of client interactions, transactions, and feedback within the CRM system to ensure accuracy and consistency.
Requirements:

To be successful in this role, the ideal candidate will possess:

  • A Bachelor's degree in Business Administration, Marketing, Communications, or systems engineering.
  • 2-3 years of experience in Customer Success, Account Management, or similar customer-facing roles.
  • Proficiency in using CRM software (e.g., Salesforce, HubSpot) to manage client relationships and track interactions.
Compensation and Benefits:

The successful candidate can expect a competitive salary (approximately MXN 180,000 - 220,000 per month) along with:

  • Major Medical Health Insurance.
  • 15 PTO days from day one.
  • Opportunity for advancement & growth in a rapidly expanding team.
  • Mentorship, learning & education programs.
  • Monthly employee events.


  • Hermosillo, Sonora, México Intugo A tiempo completo

    • At Intugo, we offer a competitive salary of $50,000 - $60,000 per year, depending on experience.As a Professional Customer Support Specialist, you will play a crucial role in providing exceptional customer service and support to our clients. Your primary responsibilities will include:• Responding to customer inquiries and resolving issues in a timely...


  • Hermosillo, Sonora, México Mci Careers A tiempo completo

    **About MCI Careers**: We are a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.Our team is committed to excellence and innovation, establishing ourselves as trusted partners in the industry. If you believe you have a positive personality, drive to succeed, and...


  • Hermosillo, Sonora, México Intugo A tiempo completo

    Company OverviewIntugo is a dynamic organization seeking a skilled Customer Service Agent to join our team. As a representative of our company, you will be responsible for providing exceptional customer experiences.Salary and BenefitsWe offer a competitive salary of $15,000 per month, as well as opportunities for professional growth and development. Our...


  • Hermosillo, Sonora, México Intugo A tiempo completo

    Job Description for Customer Service Representative at IntugoWe are seeking a skilled Customer Service Representative to join our team. This is an excellent opportunity to showcase your exceptional communication skills and passion for delivering top-notch customer experiences.The ideal candidate will possess:1-2 years of experience in customer service or...


  • Hermosillo, Sonora, México Grupo Estrategia A tiempo completo

    At Grupo Estrategia, we're seeking a skilled Technical Support Professional to join our team. This exciting role offers an opportunity to work with a dynamic organization that values customer satisfaction and employee growth.Salary: We offer a competitive salary of $250,000 MXN per year, making it an attractive option for those looking to advance their...


  • Hermosillo, Sonora, México Conduent De Mexico S.A. De C.V. A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Experience Associate IV to join our team at Conduent De Mexico S.A. De C.V.Job DescriptionThe ideal candidate will be responsible for performing business support and technical work, utilizing data organizing and coordination skills. Key responsibilities include:Performing tasks based on established...


  • Hermosillo, Sonora, México Intugo A tiempo completo

    Excel in a Customer-Focused Role with IntugoWe are seeking an experienced Customer Support Representative to join our team at Intugo. This full-time position offers a competitive salary range of $14,000.00 - $17,200.00 per month.About the JobThis is a remote position that requires a dedicated workspace with 16 GB RAM memory, a 25+ Mbps upload speed, a...


  • Hermosillo, Sonora, México Te Connectivity A tiempo completo

    Te Connectivity's Customer Service Team is responsible for interacting with customers, sales representatives and service teams to handle various pre-sales or post-sales service functions. They process transactions via phone, internet and correspondence from customers and representatives, and respond to inquiries about the company's products or services.Main...


  • Hermosillo, Sonora, México Mci Careers A tiempo completo

    Company Overview:MCI Careers is a leading provider of innovative solutions in the industry. Our team is passionate about delivering exceptional customer experiences and driving business growth.Salary: The estimated annual salary for this role is $60,000 - $80,000, commensurate with experience.About the Role:This Account Management Professional will be...


  • Hermosillo, Sonora, México Mci Jobs A tiempo completo

    At MCI Jobs, we're looking for a Sales Account Manager Professional to join our team. This role is a key position in driving sales growth and delivering exceptional customer experiences.Estimated Salary: $65,000 - $85,000 per yearWe're seeking a highly motivated and skilled individual who can interact with hundreds of customers each week across the country...


  • Hermosillo, Sonora, México Intugo A tiempo completo

    Customer Service Representative Job SummaryWe are seeking a highly skilled and experienced customer service representative to join our team at Intugo. As a key member of our customer service department, you will be responsible for providing exceptional service to our customers, handling their inquiries, resolving issues, and ensuring overall...


  • Hermosillo, Sonora, México Cintas A tiempo completo

    About the RoleCintas is seeking a highly skilled Accounts Receivable Representative to join our team. This individual will be responsible for managing all accounts receivable related functions, including tracking outstanding debts and planning course of action to recover payments.Key Responsibilities:Heavy phone activity with customers to locate and contact...


  • Hermosillo, Sonora, México Seinbd A tiempo completo

    About SeinbdSeinbd is a dynamic company that values customer satisfaction and employee growth.Job SummaryWe are seeking a highly skilled Customer Support Representative to join our team in Hermosillo. As a key member of our support team, you will be responsible for providing exceptional customer service via phone, email, or chat.Key ResponsibilitiesResolve...


  • Hermosillo, Sonora, México Intugo Call Center Hermosillo A tiempo completo

    Customer Service Agent PositionWe are looking for a dedicated and skilled Multilingual Customer Service Agent to join our team at Intugo Call Center Hermosillo. This role requires excellent English communication skills, experience in customer service, good computer skills, and full-time availability.Key Responsibilities:Respond to customer inquiries in a...


  • Hermosillo, Sonora, México Intugo A tiempo completo

    About IntugoAt Intugo, we are committed to delivering exceptional customer experiences. We believe that our people are the key to achieving this goal, and we are looking for a talented Customer Service Representative to join our team.Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to provide excellent service to our...


  • Hermosillo, Sonora, México Leoni A tiempo completo

    **Company Overview**: LEONI is a leading global provider of innovative solutions and services for energy and data management in the automotive industry. With a presence in 26 countries, our group of companies employs approximately 95,000 people worldwide and generated consolidated sales of EUR 5.5 billion in 2023. Our value chain spans from standardized...


  • Hermosillo, Sonora, México Leoni Ag A tiempo completo

    Job DescriptionLeoni Ag is looking for a skilled IT Operations Expert to manage, troubleshoot, and monitor applications environment, ensuring high-quality customer support and system reliability.Key ResponsibilitiesAssure Corporate Standard Systems and applications functionality and predictabilityResponsible for applications uptime and system integrity, with...


  • Hermosillo, Sonora, México Marriott International, Inc A tiempo completo

    **About Marriott International, Inc.**We are a global hospitality leader with over 7,000 properties in more than 131 countries and territories.**Salary:** $40,000 - $60,000 per year (estimated), depending on experience and qualifications.Job Description:We're seeking a highly motivated Guest Experience Professional to join our team at Courtyard Hermosillo,...


  • Hermosillo, Sonora, México Rui A tiempo completo

    About RUIWe are a BPO with 30 years of experience providing excellent customer experiences to our clients and their customers.Our goal is to deliver the greatest CX experience. We seek talent that can create a WOW factor.Facts About Us:Paid trainingOpportunity for advancementA management team that cares about your personal and professional...


  • Hermosillo, Sonora, México Intugo Call Center A tiempo completo

    At Intugo Call Center, we're looking for a highly skilled Customer Service Representative to join our team. This role requires strong communication and interpersonal skills to effectively handle customer inquiries and provide solutions.We offer a competitive salary of $15,250.00 - $17,650.00 per month, making it an attractive opportunity for those looking to...