Field Engineer 4
hace 1 semana
Job Description
We are a global technology company that builds high-performance, security-centric solutions to drive business success. Our vision is to enhance people's lives through secure, reliable advanced technology.
Our team is at the forefront of everything we do, driving client success while giving back to communities and making the world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Values. Simply put, we believe in better business outcomes.
Key Responsibilities
- Provide technical support to users working with computer/telephony equipment within the daily operation of the HSBC account.
- Maintain an updated inventory of computer and communication equipment.
- Address cashier machine reports related to telecommunications and participate in the execution of assigned IT projects.
Requirements
- Bachelor's degree in Computer Systems Engineering (not required/ truncated course) or Technical degree in Computer Systems (completed course).
- Advanced knowledge of Windows 10.
- Basic knowledge of Office 2016.
- Basic knowledge of networking.
- Basic knowledge of router configuration.
- Maintenance and repair of computer equipment.
You will be successful in this role if you have
- Excellent customer service skills
- Ability to work in a team environment
- Availability of a personal vehicle (desirable)
- Ability to travel
- Flexibility to adapt to changing work instructions
- Good attitude to work in a team
- Ability to follow instructions
Competencies
- Teamwork
- Communication
- Work under pressure
- Adaptability to change
- Dynamism
- Analytical skills/Problem-solving
- Sharing knowledge
- Agility of learning
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