Customer Service Representative

hace 3 días


Ciudad Apodaca, Nuevo León, México Parker Hannifin Corporation A tiempo completo

**About Parker Hannifin Corporation**

Parker Hannifin is a global leader in motion and control technologies, providing precision-engineered solutions for various industries. With a presence in 49 countries and over 58,000 employees, the company is committed to innovation and sustainability.

**Job Summary**

We are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for responding to customer inquiries, analyzing solutions, and taking appropriate action to meet customer needs.

**Key Responsibilities**

  • Respond to customer inquiries regarding order status, placement of orders, and requests for prices and quotations, complaints, and expediting.
  • Analyze individual solutions and take appropriate action to ensure customer needs are met.
  • Provide necessary follow-up and initiate correspondence.
  • Process customer orders and credits in a timely manner.
  • Access, update, and maintain records for individual accounts.

**Requirements**

  • Bachelor's degree in business administration, marketing, engineering, or similar.
  • 1-2 years of experience in a similar position.
  • Fluent English for business conversations.
  • Computer skills, including a working knowledge of Microsoft Office (Word and Excel), and working knowledge of the MSS.

**What We Offer**

Parker Hannifin Corporation offers a dynamic work environment, competitive compensation, and opportunities for growth and development.



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