Customer Retention Director Contract Logistics

hace 4 semanas


Xico, México Kuehne + Nagel As A tiempo completo

Job Summary

Kuehne + Nagel As is seeking a highly skilled Customer Retention Director Contract Logistics to join our team. As a key member of our Contract Logistics business unit, you will be responsible for building and maintaining strategic partnerships with our key customers.

Key Responsibilities

  • Lead the account management team for top multi-sector customers, driving positive experiences and enabling business capabilities.
  • Provide leadership to all Contract Logistics sites operating services on behalf of our customers, promoting collaboration within functional and operational areas.
  • Develop and implement strategic customer initiatives, working closely with stakeholders in the country, region, or corporate organizations.
  • Collaborate with the VP of Contract Logistics and the Director of Customer Operations to drive business growth and customer satisfaction.

Requirements

To be successful in this role, you will need:

  • Proven experience in customer retention and strategic partnership development.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
  • Ability to analyze complex business problems and develop effective solutions.

What We Offer

Kuehne + Nagel As offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for customer retention and strategic partnership development, we encourage you to apply for this exciting opportunity.



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