Customer Experience Validation Manager
hace 1 mes
As a Program Manager with Amazon Devices Beta, you will play a key role in validating the customer experience for our products, ensuring they meet the highest standards of quality and reliability.
We are seeking a strong Program Manager to help us build and execute programs to validate the customer experience during the product development cycle. You will work with end users and internal teams to develop strategies and execute programs to confirm that our products are ready for launch.
About the Role:
- Develop and execute beta programs to gather early customer feedback on our products
- Work closely with product teams to prepare new product launches, system software updates, and marketplace expansions
- Drive issue resolution and troubleshoot problems with beta testers
- Identify opportunities for process improvements and implement changes to scale
About Us:
The Amazon Devices Beta Team is responsible for pre-launch customer feedback for our products. We are a team of program managers who love technology and devices, working together with product owners to plan and execute beta programs that deliver valuable insights to inform product decisions.
Requirements:
- 5+ years of program or project management experience
- Experience in stakeholder management and dealing with multiple stakeholders at varied levels of the organization
- Advanced knowledge of Excel (Pivot Tables, VLookUps) and SQL
- Familiarity with troubleshooting devices and gadgets
- Excellent communication skills and ability to handle sensitive information
Location: Zapopan, MEX
Salary Range: $120,000 - $180,000 per year, depending on experience
-
Tech Device Validation Program Manager
hace 3 semanas
Zapopan, Jalisco, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 A tiempo completoAt Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44, we're seeking a skilled Program Manager to join our Amazon Devices Beta team.About the RoleThis is an exciting opportunity to work with a talented group of professionals who are passionate about delivering exceptional customer experiences.You will be responsible for building and executing...
-
Customer Success Manager
hace 4 días
Zapopan, Jalisco, México Oracle A tiempo completo**Senior Customer Success Manager - Oracle Hospitality & Leisure****Location**:No visa sponsorship is available for this position.Oracle Hospitality is looking for a dynamic and enthusiastic Customer Success Manager (CSM) to join our global team and make a significant impact in the hospitality and leisure sector.Your Mission:As a Customer Success Manager at...
-
Customer Success Manager Lead
hace 4 semanas
Zapopan, Jalisco, México Oracle A tiempo completoOracle is seeking a highly skilled Customer Success Manager to join our team in Mexico. As a key member of our Customer Success Organization, you will be responsible for partnering with Oracle Cloud customers to drive maximum adoption of our solutions and identify expansion opportunities.About the RoleThis is a fantastic opportunity for a customer-focused...
-
Senior Principal Customer Success Manager
hace 1 mes
Zapopan, Jalisco, México Oracle A tiempo completoOracle Cloud Customer Success Manager Job DescriptionTransform Customer ExperienceOracle's Customer Success Organization is in the midst of a customer-centric transformation. We are helping our clients redefine their customer experience, unifying the front, middle, and back office for a 360-degree view of the customer. As a Customer Success Manager, you will...
-
Senior Product Director
hace 4 semanas
Zapopan, Jalisco, México Oracle A tiempo completoOracle is seeking a highly skilled Senior Product Director to lead our customer experience initiatives. This role will play a critical part in shaping the future of our products and driving business growth.Estimated Salary: $180,000 - $250,000 per year.About the RoleWe are looking for an exceptional individual with a strong background in product management...
-
Customer Experience Specialist
hace 1 mes
Zapopan, Jalisco, México Sunwise Energy A tiempo completoSunwise Energy is a pioneering solar installation and smart home service provider, dedicated to delivering turnkey renewable energy solutions to its clients.A career at Sunwise Energy offers numerous opportunities for employees to enhance their skills, push boundaries, and realize their full potential. We invite passionate professionals to join our team if...
-
Full Stack Customer Experience Specialist
hace 4 semanas
Zapopan, Jalisco, México Sunwise Energy A tiempo completoSunwise Energy es una empresa líder en energía solar que busca un Full Stack Customer Experience Specialist para su equipo de atención al cliente. En este rol, serás responsable de proporcionar una experiencia excepcional a nuestros clientes, desde la solicitud de cotización hasta la implementación del sistema solar.Descripción del trabajoComo Full...
-
Senior Financial Manager
hace 1 mes
Zapopan, Jalisco, México Vantiva A tiempo completoVantiva, a global technology leader in designing, developing, and supplying innovative products and solutions, is seeking a seasoned financial professional to manage the financial area of two companies in Mexico. As a Senior Financial Manager for the Optical and Corporate Division, you will be responsible for controlling and following up on local and...
-
Customer Service Operations Manager
hace 1 mes
Zapopan, Jalisco, México Intugo A tiempo completoKey ResponsibilitiesSupervises employees who interact with potential customers via telephone, or by other forms of communication, providing training as needed.Maintains professional and technical knowledge, ensuring operational standards, employee service levels, and quality service are met.Collaborates with team members to determine best practices and...
-
Education Leadership Manager
hace 2 semanas
Zapopan, Jalisco, México Oracle A tiempo completoAbout the RoleThe Education Practice Manager will lead a team of consultants in Mexico and Brazil, collaborating with other teams to deliver comprehensive instructional programs and ensure customer success.This role requires a services management professional with experience in leading high-performing teams, coaching employees, and driving business growth....
-
Infrastructure Manager
hace 4 semanas
Zapopan, Jalisco, México Finastra A tiempo completoRole OverviewThe Problem Manager position at Finastra offers a unique opportunity to shape the company's infrastructure and application environments. This role is responsible for overseeing the governance and lifecycle of all problems, ensuring a world-class customer experience.As a key member of the Service Delivery Team, you will collaborate with the...
-
Master Hotel Bar Manager
hace 2 semanas
Zapopan, Jalisco, México Eden Roc Cap Cana A tiempo completoEden Roc Cap Cana - Experienced Bar ManagerLocation: Dominican RepublicWe are seeking an experienced and charismatic Bar Manager to lead our resort bars at Eden Roc Cap Cana. As a key member of our Food & Beverage team, you will be responsible for managing the daily operations of our bars, ensuring exceptional customer service, and driving sales growth.About...
-
Digital Learning Experience Developer
hace 2 semanas
Zapopan, Jalisco, México Oracle A tiempo completoOracle is seeking a highly skilled Digital Learning Experience Developer to join our team. As a key member of our learning content creation group, you will be responsible for developing user assistance solutions that meet the needs of our customers.Job OverviewThis role involves creating a variety of user assistance materials, including training courses,...
-
Operational Building Manager
hace 3 semanas
Zapopan, Jalisco, México Jll A tiempo completoAt JLL, we are committed to fostering an inclusive environment where diversity is celebrated and everyone has equal opportunities. As a forward-thinking organization, we prioritize the well-being of our employees and strive to provide them with a comprehensive benefits package.We currently have an exciting opportunity for a seasoned Operational Building...
-
Financial Relationship Manager
hace 3 semanas
Zapopan, Jalisco, México Citi A tiempo completoAbout the RoleWe are seeking a skilled Financial Relationship Manager to join our team at Citi. As a key member of our banking services, you will be responsible for managing client relationships and ensuring their financial needs are met.In this role, you will review customer needs, validate understanding, and advise on additional funds and products. You...
-
Data Analytics Product Manager
hace 3 semanas
Zapopan, Jalisco, México Oracle A tiempo completoAbout the RoleAs a Senior Product Manager, you will be responsible for building products with a delightful user experience for Oracle's customers to perform ad-hoc data analysis, curated content analytics, and consumer experience. You will work closely with Engineering teams to ship products that delight our customers.Your primary focus will be on Data...
-
Cloud Product Development Manager
hace 1 mes
Zapopan, Jalisco, México Oracle A tiempo completoOverviewWe are seeking a skilled Cloud Product Development Manager to lead the development and implementation process of our company's products. This role involves managing departmental or cross-functional teams focused on delivering new or existing products, ensuring timely completion within budget constraints.Job SummaryThis IC4 level position requires a...
-
Customer Service Representative
hace 1 mes
Zapopan, Jalisco, México Siemens, S.A. de C.V. A tiempo completoTransforming Industries with ExcellenceWe are seeking a highly skilled Customer Service Representative to join our team at Siemens, S.A. de C.V. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, addressing complex inquiries, and resolving customer-facing problems in a timely and accurate...
-
Global Customer Account Strategist
hace 3 semanas
Zapopan, Jalisco, México Ait Worldwide Logistics, Inc. A tiempo completoAbout AIT Worldwide LogisticsA leading global freight forwarder, AIT Worldwide Logistics helps businesses expand their reach by accessing markets worldwide. For over 40 years, the company has built a network of trusted partnerships in various industries, including aerospace, automotive, and more.Backed by scalable technology, AIT offers flexible business...
-
Cloud Services Technical Support Manager
hace 3 semanas
Zapopan, Jalisco, México Oracle A tiempo completoAbout OracleOracle is the world's largest provider of business software, with a presence in over 175 countries. Our cloud solutions are revolutionizing the way businesses operate, empowering governments, and driving societal progress.Job OverviewWe are seeking an experienced Cloud Services Technical Support Manager to provide guidance and support to our...