Freight Scheduling Coordinator
hace 2 días
This role in our Monterrey Center of Excellence supports the scheduling process for our digital brokerage operations in the US and Canada.
Main Responsibilities:
- Perform time-sensitive, front-line work by scheduling appointments with customers and carriers.
- Build and schedule loads in our systems.
- Provide top-tier customer service and schedule appointments in a timely manner.
- Support fast-paced, centralized operational account operations.
- Process improvement and communication with the account operations team to enhance scheduling processes.
- Empowered participation in the development, implementation, and automation of critical business processes.
Basic Qualifications:
- 12 months of work experience with customer interaction and communication.
- Excellent English language skills - verbal and written.
Required Skills:
- Bilingual English/Spanish.
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