IT Support Specialist
hace 1 mes
We are seeking an experienced IT Support Specialist to join our team at Envista. As a key member of our technical support team, you will be responsible for providing top-notch technical assistance to our internal employees across various locations globally.
Job Responsibilities- Provide timely and effective technical support via phone, email, and ticketing system to resolve employee issues and requests.
- Perform first-level troubleshooting of laptops, desktops, servers, network-related systems, and attached devices.
- Maintain active directory user accounts and ensure security consistency.
- Escalate incidents to the appropriate technical resources when necessary.
- Troubleshoot MS and Enterprise software application issues, as well as LAN, remote access, and basic email connectivity problems.
- Install and maintain Windows-based PCs/Laptops in an enterprise environment.
- Configure/troubleshoot and install laptops, workstations, scanners, printers, faxes, mobile phones, iPads, and other technology-based peripherals physically and remotely.
- Demonstrated proficiency in Help Desk Analyst II duties.
- Bachelor's Degree or equivalent from a four-year College; or four years related experience and/or training; or equivalent combination of education and experience.
- Ability to read and interpret documents such as safety rules, operating instructions, reference materials, and procedure manuals.
- Ability to write reports and correspondence, speak effectively before groups, and calculate figures and amounts.
- Competitive salary range: $60,000 - $80,000 per annum.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
This role is based in Envista's headquarters, with opportunities for remote work.
What We OfferWe provide a comprehensive compensation package, including a competitive salary, benefits, and a 401(k) plan.
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